Service Team Leader: Lead Drivers & Customer Service

Rentokil Initial Group; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading business services company in Greater London is seeking a Service Team Leader to manage operations and enhance customer service. This full-time role requires a valid UK driving licence and strong leadership skills. The ideal candidate will thrive in a fast-paced environment and have a passion for developing staff. Competitive salary, benefits, and career development opportunities are included.

Benefits

Competitive salary package

Bonus and commission schemes

Uniform

Private healthcare scheme

Pension scheme

Employee Assistance Programme

Qualifications

• Demonstrate leadership skills in a working environment.
• Experience in service delivery environment is advantageous.

Responsibilities

• Planning and organising routes for our drivers.
• Managing drivers within the branch.
• Dealing with customer complaints and queries.
• Identifying improvements in customer service quality.
• Providing support for colleagues.

Skills

Leadership skills

Customer service skills

Ability to work in a fast-paced environment

Flexibility with working patterns

Positive attitude

Education

Full UK driving licence

Job description

A leading business services company in Greater London is seeking a Service Team Leader to manage operations and enhance customer service. This full-time role requires a valid UK driving licence and strong leadership skills. The ideal candidate will thrive in a fast-paced environment and have a passion for developing staff. Competitive salary, benefits, and career development opportunities are included.