Service Sales Manager Refrigeration Systems

GEA; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading industrial refrigeration company is seeking a Service Sales Manager in the UK to manage key accounts and identify new business opportunities. This role involves delivering high-quality technical solutions and ensuring customer satisfaction in the industrial refrigeration sector. Applicants need strong knowledge in refrigeration systems and proven skills in account management. The position is full-time and offers a chance to significantly influence company growth while developing client relationships.

Qualifications

• Strong understanding of refrigeration fundamentals and maintenance of industrial refrigeration systems.
• Experience in design and application of industrial & commercial refrigeration systems.
• Ability to produce solution-based technical proposals.

Responsibilities

• Manage and grow key accounts while identifying new business opportunities.
• Prepare and deliver technical solutions and proposals for industrial refrigeration.
• Build and nurture strong client relationships ensuring customer satisfaction.

Skills

Customer Focus

Drive for Results

Technical Knowledge

Analytical Abilities

Communication Skills

Education

Minimum Level 3 in Industrial Refrigeration & air conditioning

Tools

Microsoft Office Suite

Job description

Responsibilities / Tasks

We are seeking a Service Sales Manager with a strong background in refrigeration systems to manage and grow key accounts, identify new business opportunities, generate service project proposals, and ensure customer satisfaction. This role focuses on account management, revenue growth, and technical service proposals while delivering exceptional customer experiences.

This role can be based anywhere in the UK.

Revenue Growth

Explore new markets, partnerships, and service project opportunities to drive revenue.

Customer Satisfaction

Build and nurture strong client relationships ensuring customer needs are met or exceeded while aligning with organisational policies.

Technical Solutions

Prepare and deliver technical solutions and proposals particularly for industrial refrigeration systems.

Service Projects

Develop quotations and oversee service opportunities that enhance customer value.

Account Management & Growth

Manage nominated key accounts, maintaining existing business while identifying opportunities for growth and service expansion.

Key Competencies

• Drive for Results : Consistently achieve goals and push for successful outcomes.
• Customer Focus : Prioritise customer needs, exceed expectations and build long-term relationships.
• Strategic Agility : Anticipate market trends, create actionable strategies and align decisions with organisational goals.
• Trust & Integrity : Demonstrate reliability, responsibility and a high level of professionalism.
• Motivating Others : Create a positive work climate, engage team members, and share ownership of success.
• Business Acumen : Understand market dynamics, develop innovative solutions, and inspire organisational growth.
• Technical Knowledge : Apply expertise in refrigeration systems, problem-solving and technical proposals.

Your Profile / Qualifications

• Minimum Level 3 in Industrial Refrigeration & air conditioning.
• Strong understanding of refrigeration fundamentals, service and maintenance of industrial refrigeration systems.
• Experience in industrial & commercial refrigeration systems design and application.
• Experience with ammonia pump systems and ammonia / glycol systems.
• Ability to produce solution-based technical proposals.
• Experience in energy efficiency improvements.
• Proficiency in Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Excellent communication skills (oral and written).
• Effective planning, negotiation and networking skills.
• Self-confidence, people management skills, and a professional approachable demeanour.

Employment Type

Full-Time

Vacancy

1

Application

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