Service Manager - LTUCC

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 35,000 - 50,000; Full time

Job summary

A healthcare provider in Northern England is recruiting a Service Manager within their Long Term, Urgent, Cancer and Community Directorate. The role involves providing effective operational management, leading projects to enhance service delivery and ensuring performance targets are met. The ideal candidate will collaborate with clinical leads and support staff initiatives. The organization offers a supportive culture, staff recognition, and various employee wellbeing schemes.

Benefits

Inclusive and supportive culture

Employee assistance programme

Recognition awards

Range of staff benefits

Qualifications

• Previous experience in operational management within healthcare settings is preferred.
• Demonstrated ability to lead projects and teams effectively.

Responsibilities

• Provide operational management support to ensure quality service delivery.
• Lead projects to enhance patient experience and service delivery.
• Ensure performance and quality targets are met.

Skills

Operational management

Project management

Performance management

Team leadership

Job description

Within the Long term, Urgent, Cancer and Community (LTUCC) Directorate at Harrogate District Hospital, we are dedicated to providing exceptional healthcare services to our community.

We are recruiting for a substantive Service Manager.

Service Manager posts are key positions within the LTUCC Directorate, responsible for providing day-to-day operational management and support.

Reporting to one of our two General Managers, the successful candidate will work closely with the Care Group Triumvirate Team, comprising the Care Group Clinical Lead and Matron, to ensure that we deliver high‑quality services, provide an excellent experience for our patients, and meet our regulatory and operational performance targets.

Responsibilities

• Provide timely, efficient and effective operational service management support for all specialities within the Care Group to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
• Take forward agreed projects to improve service delivery and patient experience in key areas.
• Lead on ensuring that all performance/quality targets are met.
• Lead on ensuring the services are delivered within their agreed cost envelope and work toward creating efficiencies.
• To be a key member of Care Group triumvirate team, taking full responsibility for actions and for keeping other team members fully informed at all times.

Benefits

• An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
• Staff Recognition – as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards.
• Employee Support and wellbeing – we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
• Staff Benefits – we have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

For further details / informal visits contact: Name: Helen Siewruk-Barnes Job title: General Manager Email address: [e-mail]