Service Manager (Heavy Equipment)

VanRath; Belfast; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading heavy equipment provider in Belfast is seeking an experienced Service Manager to lead a technical support team, oversee workshop operations, and resolve customer technical queries. The ideal candidate will have extensive experience in machinery sectors, strong team management skills, and a solid understanding of hydraulic and electrical systems. This full-time position offers a competitive salary between £45,000 and £55,000 along with excellent benefits.

Qualifications

• Experience with heavy machinery or related sectors is essential.
• Proven ability in team management and scheduling.
• Knowledge of technical systems in heavy equipment.

Responsibilities

• Lead and manage a technical support team.
• Oversee workshop operations and customer updates.
• Resolve technical issues as the main contact.

Skills

Background in construction or agricultural machinery

Team workload management

Understanding of hydraulics and electrical systems

Job description

Opportunity: Experienced Service Manager Wanted for Leading Heavy Equipment Provider

Our client, a top supplier of heavy machinery, is looking to hire a committed and skilled Service Manager.

Working Hours:
Monday to Friday, no weekend shifts. This is a permanent role.

Location:
Based at the company's Belfast office.

Compensation:
Competitive salary between £45,000 and £55,000, plus excellent additional benefits with a reputable company.

Key Responsibilities:

• Lead and manage a team providing technical support for company machinery, ensuring customers receive timely and dependable service.

• Oversee workshop operations, organize work schedules, manage workflow, and keep customers updated on repair status.

• Serve as the main point of contact for technical issues, ensuring quick problem resolution and accurate record-keeping.

• Collaborate with sales, parts departments, and suppliers to handle technical inquiries and warranty concerns.

• Compile reports and manage the return of parts and evidence related to warranty claims.

Required Skills and Experience:

• Background or familiarity with construction, access equipment, commercial vehicles, agricultural machinery, or related sectors.

• Proven ability in scheduling and managing team workloads effectively.

• Solid understanding of hydraulics, electrical systems, and heavy machinery operations.

For more details about this role or other vacancies in Belfast or across Northern Ireland, please apply through the link below or get in touch confidentially with Jack Groves at Vanrath.

From the outset, Jack took the time to understand my skill set and ambitions, and he quickly secured a contract for me. His knowledge of the market helps him match opportunities with the best person for the job, and as my skill set grew, he ensured that my career path did too! With his friendly, diligent and professional approach, it is no surprise that clients and candidates alike hold him in high regard.

I found Jack at VANRATH to be very thorough throughout the entire recruitment process. His knowledge of the job market made everything very enjoyable and I'm happy to say he helped me secure the perfect role. Will use again in the future

Vanrath, specifically Phil, are a delight to work with. They really understand the Belfast market and aware of the potential opportunities. In my experience I have always worked with Phil. He is very informative and great at keeping you informed. He leverages his experience to provide you as much insight as possible. All in all, I would highly recommend Vanrath and Phil.