Service Manager for Urology and Vascular

Lewisham & Greenwich NHS Trust; Woolwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Woolwich seeks an energetic Service Manager to oversee effective patient care structures and lead operational service management. Responsibilities include developing efficient patient-centered services, managing financial and operational performance, and ensuring all quality targets are met. The ideal candidate will have strong organizational and communication skills, along with a background in administration. This role offers a unique chance for growth into a more Senior Management position.

Qualifications

• Previous administration experience is essential.
• Ability to meet financial and operational performance targets.
• Capability to work well within a team.

Responsibilities

• Ensure efficient structures to meet patient care standards.
• Develop efficient and effective patient-centered services.
• Provide leadership and service management for the Surgical Division.
• Take forward projects to improve service delivery.
• Lead to meet all performance and quality targets.

Skills

Organisational skills

Communication skills

IT proficiency

Analytical skills

Job description

This is an exciting and varied role for a very well organised, energetic and self-motivated person who is able to manage their own time and workload. The successful candidate should have previous administration experience, excellent communication skills, be proficient with varied IT systems and have analytical skills. The post holder must also be able to work well within a team.

The main responsibility will be to ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The Service Manager will provide support in developing efficient and effective patient centred services, including the transfer of the Urology service to Lewisham site, support the build and implementation of the Urology Investigation Unit (UIU) and the procedure room and support the Breast service reconfiguration work. The Service manager will need to meet key financial and operational performance targets, and putting in place effective processes for delivering national and local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness, service improvement and financial flows.

This is an excellent opportunity for someone looking to develop into a more Senior Management role. Provide timely, efficient and effective operational service management leadership for both services within the Surgical Division to ensure these are responsive, innovative and provided to the highest possible clinical and performance standards.

Provide clear leadership ensuring that all staff are appropriately managed and developed, and that they are efficient, effective, engaged and motivated.

Take forward agreed projects to improve service delivery and patient experience in key areas.

Lead on ensuring that all performance/quality targets are met.

Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Surgical Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations