Service Manager — Criminal Justice & Rehabilitation Programs

VONNE (Voluntary Organisations' Network North East); Tees Valley; On-site; GBP 36,000; Full time

Job summary

A charitable organization in the UK is seeking a Service Manager to oversee and enhance the delivery of criminal justice services. The successful candidate will manage teams, maintain quality standards, and engage with stakeholders to ensure the effective support of individuals within the criminal justice system. Ideal applicants should possess strong team management skills, experience with performance metrics, and a solid understanding of trauma-informed practices. This is a full-time, permanent position based in Tees Valley.

Qualifications

• Experience in managing teams in a social care or charity sector.
• Strong ability to develop strategic partnerships.
• Familiarity with the Criminal Justice System and related legislation.

Responsibilities

• Oversee delivery of the MOJ funded contract and other services.
• Manage team performance and development.
• Work with commissioners to monitor service quality and outcomes.

Skills

Team management

Stakeholder engagement

Performance measurement

Understanding of trauma

Agile working

Job description

A charitable organization in the UK is seeking a Service Manager to oversee and enhance the delivery of criminal justice services. The successful candidate will manage teams, maintain quality standards, and engage with stakeholders to ensure the effective support of individuals within the criminal justice system. Ideal applicants should possess strong team management skills, experience with performance metrics, and a solid understanding of trauma-informed practices. This is a full-time, permanent position based in Tees Valley.