Service Manager

Rise Technical; Slough; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading technical services company in the UK is seeking a Service Manager to lead a team of technicians and ensure excellent service delivery. This role requires a strong background in service and maintenance, proven leadership skills, and the ability to effectively manage customer interactions. The successful candidate will enjoy a competitive salary of up to £48,000, along with bonuses and benefits, including training and development opportunities.

Benefits

Bonus

Training

25 Days Holiday

Life Assurance

Pension

Qualifications

• Previous experience as Team Leader, Supervisor, or Manager.
• Background in service and maintenance operations.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead service team of technicians and controllers ensuring excellent service.
• Organise schedule and workloads for timely operations.
• Manage department, overseeing all customer queries.

Skills

Leadership

Customer service

Communication

IT competence

Job description

Service Manager

Commutable from Slough, Windsor, Maidenhead, Uxbridge, West Drayton

Up to £48,000 + Bonus + Training + 25 Days Holiday + Life Assurance + Pension

Are you a Team Leader / Manager with a service background eager to enhance your career by stepping into a key role within a growing, market leading organisation?

On offer is the opportunity to undertake a varied position that you will make your own, with opportunities to develop your skills and progress in the future.

Established over 100 years ago, this company is a global leader in designing bespoke environmental maintenance vehicles and specialised cleansing technology. With a heavy focus on sustainability and reinvestment, they are expanding their UK operations to meet international demand. You will be joining an innovative team dedicated to creating cleaner, greener spaces for future generations through world-class vehicle design.

In this role, the Service Manager will be responsible for ensuring excellence and efficiency across the service department. You will lead the service team, oversee customer service interactions, train and develop staff, and organise schedules and workloads.

This role would suit a motivated individual with a strong service background and proven leadership / management experience.

This is an excellent opportunity to build a long-term career with a well-established manufacturer where you'll be a valued member of the team and have the chance to develop skills and progress in the future.

The Role

• Lead service team of technicians and controllers, ensuring excellent service throughout
• Organise schedule and workloads to ensure timely operations
• Manage the department and oversee all customer queries ensuring all are responded to accordingly
• Develop a high-performing team by overseeing staff training and professional growth

The Person

• Previous experience as Team Leader, Supervisor, Manager
• Background in service and maintenance
• Excellent communication and relationship building skills
• Competent with IT systems