Service Manager

Rise Technical Recruitment Limited; Slough; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading recruitment agency is looking for a motivated Service Manager to lead their service department in Slough. This role involves managing a team of technicians, ensuring customer satisfaction, and fostering professional growth among staff. Candidates should have a background in service and maintenance with proven leadership experience. Attractive package includes a salary up to £48,000 + bonuses, training, and benefits. This is an opportunity to join a sustainable and innovative company focused on creating greener spaces.

Benefits

Bonus

Training

25 Days Holiday

Life Assurance

Pension

Qualifications

• Previous experience as Team Leader, Supervisor, or Manager.
• Background in service and maintenance.
• Excellent communication and relationship building skills.
• Competent with IT systems.

Responsibilities

• Lead service team of technicians and controllers, ensuring excellent service throughout.
• Organise schedule and workloads to ensure timely operations.
• Manage the department and oversee all customer queries ensuring all are responded to accordingly.
• Develop a high-performing team by overseeing staff training and professional growth.

Skills

Communication skills

Team management

IT competency

Job description

Service Manager

Commutable from Slough, Windsor, Maidenhead, Uxbridge, West Drayton

Up to £48,000 + Bonus + Training + 25 Days Holiday + Life Assurance + Pension

Are you a Team Leader / Manager with a service background eager to enhance your career by stepping into a key role within a growing, market leading organisation?

On offer is the opportunity to undertake make your own, with opportunities to develop your skills and progress in the future.

Established over 100 years ago, this company is a global leader in designing bespoke environmental maintenance vehicles and specialised cleansing technology. With a heavy focus on sustainability and reinvestment, they are expanding their UK operations to meet international demand. You will be joining an innovative team dedicated to creating cleaner, greener spaces for future generations through world-class vehicle design.

In this role, the Service Manager will be responsible for ensuring excellence and efficiency across the service department. You will lead the service team, oversee customer service interactions, train and develop staff, and organise schedules and workloads.

This role would suit a motivated individual with a strong service background and proven leadership / management experience.

This is an excellent opportunity to build a long-term career with a well-established manufacturer where you'll be a valued member of the team and have the chance to develop skills and progress in the future.

The Role:

• Lead service team of technicians and controllers, ensuring excellent service throughout
• Organise schedule and workloads to ensure timely operations
• Manage the department and oversee all customer queries ensuring all are responded to accordingly
• Develop a high-performing team by overseeing staff training and professional growth

The Person:

• Previous experience as Team Leader, Supervisor, Manager
• Background in service and maintenance
• Excellent communication and relationship building skills
• Competent with IT systems

Reference Number: BBBH267113

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Gabrielle Peters at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.