Service Manager

Leonard Cheshire; Scotland; On-site; GBP 36,000 - 42,000; Full time

Job summary

A leading care provider in Scotland seeks a dedicated Service Manager to lead a talented care team at Cheshire House, supporting young adults with disabilities. The role involves ensuring quality care, compliance with standards, managing budgets, and guiding staff. Candidates should possess strong leadership, communication skills, and a Level 5 Diploma in Leadership for Health and Social Care. Excellent support and benefits are provided, including flexible working and a comprehensive training package.

Benefits

Access to 40% of earned pay before payday

Free Blue Light Card

Free DBS check

Excellent pension scheme

Generous annual leave

Cash Health Plan

Career development opportunities

Cycle-to-work scheme

24/7 wellbeing support

Qualifications

• Proven management experience within a care environment.
• Strong communication skills to build the team.
• Competent in budget management.

Responsibilities

• Provide clear direction and supervision for all staff.
• Ensure compliance with CQC standards.
• Promote excellent outcomes for residents through care.

Skills

Leadership

Communication

Budget management

People management

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Full Time | 35 hours per week | £36,000 - £42,000 per year | Cheshire House - Inverness

“It’s a privilege to lead a team that makes such a difference every single day.”
That’s how one of our Service Managers describes their role – combining compassion, leadership, and purpose to ensure people receive the highest quality care and support. If you’re a dedicated nurse leader ready to take the next step in your career, we’d love to hear from you.

A Home, Not Just a Service

Cheshire House is home to 16 young adults with physical disabilities. Everyone has their own individual flat with a lounge, bedroom, bathroom and kitchen. We’re surrounded by beautiful parkland and are within walking distance of Inverness city centre.
As part of our committed team, you’ll lead with empathy and professionalism to create a home where every person can thrive. Ideally coming from a clinical nursing background, with existing experience managing a care home, you'll be able to hit the ground running and champion the initiatives presented by our dedicated and passionate team.

Your Working Hours

35 hours per week – Monday to Friday
(You will be part of a national on‑call rota four times per year)
Flexibility is required to work weekends as required to meet service needs.

Why You’ll Love Working Here

As part of Leonard Cheshire, you’ll be supported to grow, develop, and thrive in a role where your leadership really matters. Alongside a competitive salary, we offer an excellent benefits package, including:

• Stream – access up to 40% of your earned pay before payday
• Free Blue Light Card – enjoy exclusive discounts and perks
• Free DBS check
• Excellent contributory pension scheme with 3x salary life cover
• Generous annual leave with the option to buy and sell leave
• Cash Health Plan – claim back dental, optical, and other costs
• Comprehensive training and recognised qualifications
• Career development through apprenticeships and leadership pathways
• Cycle‑to‑work scheme
• Employee Assistance Programme – 24/7 wellbeing support

What You’ll Do

As Service Manager, you’ll provide strong, inspiring leadership to a talented care team. You’ll ensure the service operates safely, compassionately, and effectively – creating a culture where everyone can succeed.

Your responsibilities will include:

• Providing clear direction, management, and supervision for all staff
• Ensuring compliance with CQC standards and statutory obligations
• Promoting excellent outcomes for residents through person‑centred care
• Managing budgets and maintaining financial sustainability
• Leading recruitment, training, and performance management
• Maintaining clinical oversight and supporting best practice in care delivery

What Helps You Shine Here

• Level 5 Diploma in Leadership for Health and Social Care (or willing to work towards)
• Proven management experience within a care environment
• Strong people leadership and communication skills to build the team and the service to progress and improve
• Sound understanding of safeguarding and regulatory standards
• Competent in budget management and service operations
• Ability to build external relationships

Whether you’re an experienced manager or an aspiring leader ready to take the next step, we’ll support you with the tools, training, and encouragement you need to succeed.

About Leonard Cheshire

We’re one of the UK’s most trusted providers of care and supported living services — with 87% of our services rated ‘Good’ or ‘Outstanding’ by regulators.
For over 75 years, we’ve supported disabled people to live, learn, and work as independently as possible. Our approach is built around choice, inclusion, and empowerment — creating homes where people truly belong.

Ready to Apply?

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible.
We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland, or equivalent) and references are required for this post.