Service Manager

autoskills-uk; Ilford; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading automotive service provider in Buckhurst Hill is seeking a proactive Service Manager to lead their team. The role involves motivating the service department, ensuring efficient operations, and prioritizing customer needs. Candidates must have previous experience in a similar role within a car dealership and hold a full UK manual driving licence. This position offers the opportunity to drive performance and improve service delivery.

Qualifications

• Previous experience as a Service Manager within a main car dealership.
• Strong leadership and evidence of outstanding customer service.
• Excellent written and verbal communication skills.
• Ability to motivate and inspire a team in a target-driven environment.
• Must hold a full UK Manual Driving Licence.

Responsibilities

• Manage a team while hitting your own daily target.
• Coordinate an organised and cost-effective process for aftersales.
• Ensure efficient communication with the workshop.
• Maximise performance and overcome challenges.
• Grow retail service and improve workshop efficiency.

Skills

Leadership

Customer service

Communication skills

Team motivation

Job description

Overview

SERVICE MANAGER
Location - Buckhurst Hill

Opportunity for a process driven and proactive Service Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority.

Responsibilities

• Be a strong performer who can balance managing a team whilst hitting your own daily target.
• Coordinating an organised and cost-effective process for aftersales and servicing of vehicles.
• Ensure all details are communicated through to the workshop in an efficient manner.
• Work to maximise performance and overcome challenges
• Grow retail service and improving efficiency within the vehicle repair workshop.

Qualifications

• Must have previous experience as an Service Manager within a main car dealership
• Strong leadership and evidence of outstanding customer service
• Excellent written and verbal communication skills
• The ability to motivate and inspire a team in a target driven environment
• MUST HOLD a full UK Manual Driving Licence - Subject to Drivers Check

If you are interested in this Service Manager position, please contact Kelsey and quote job number: 52189