Service Manager

Autism Plus; Hull and East Yorkshire; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading Yorkshire Charity is seeking a Service Manager in Hull to lead a team of Social Care Support Workers. Responsibilities include providing innovative, person-centred solutions for individuals with autism and complex needs. Applicants should have significant experience in supporting vulnerable populations, strong people management skills, and a commitment to enhancing their emotional health and well-being. This role offers a comprehensive benefits package, including a referral payment scheme and discounts on services.

Benefits

Refer a friend scheme - up to £250

20% staff discount at Chocolate Factory

BUPA Health Cash Plan access

Colleague Assistance Helpline 24/7

Fully funded DBS

Induction Training

Qualifications

• Significant experience supporting people with autism and mental health challenges.
• Ability to implement strategies for individuals showing challenging behavior.
• Driving license and access to a vehicle are required.

Responsibilities

• Maintain skills and knowledge ensuring care delivery fits guidelines.
• Promote trusting relationships to enhance emotional health.
• Motivate care colleagues through supervision and coaching.

Skills

Experience of supporting people with complex needs

People management experience

Clear communication skills

Empathetic approach

Good listening skills

Job description

Job Description

About Autism Plus

Autism Plus are a leading Yorkshire Charity supporting adults and young people with autism, learning disabilities, mental health conditions and complex needs.

In 1986 the Charity was created by a group of parents looking for the very best support for their children who were about to leave a specialist school. Once they reached the age of 17, they found there was little or no support. The belief set by our founding parents, to empower more people to live independent, fulfilling lives remains our focus today.

We employ over 350 people across the north of England in care support services, employment support and social enterprise businesses.

About the Role

We are currently looking for a Service Manager to provide leadership and direction to a team of Social Care Support Workers in order to provide innovative and person-centred solutions and person-centred solutions. This role be based at our service in Hull.

Essential Requirements Include

• Significant experience of supporting people with complex needs including ASD Mental Health and challenging behaviour.
• Experience of implementing strategies for individuals who express their frustrations and needs through challenging behaviour.
• People management experience.
• An interest in people and a commitment to helping others.
• The ability to communicate clearly and sensitively with vulnerable people and their families.
• Good listening skills.
• An empathetic approach.
• Driving license and access to a vehicle

Key Responsibilities (Include but are not limited to)

• Maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
• Ensure the ongoing safety of the people we support, team members/colleagues and visitors.
• Ensure relationships with the people we support are professional and trusting and promote their self-esteem, happiness and emotional health.
• Ensure staff encourage and support the people we support in expressing their needs, views and concerns, enabling them to make choices and decisions and to participate as fully as possible in planning and decision-making processes.
• Always promote Person Centred Planning.
• Ensuring PBS is part of everyday practice and culture.
• Ensure clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used.
• Motivate and supervise care colleagues on a day to day basis and through organisation standard formal and informal supervision and observation processes and manage capability where appropriate.

What we offer

• Refer a friend scheme – Payment of up to £250 for a referred friend being successful for a role and passing their probation period
• 20% staff discount to use within the Social Enterprise Chocolate Factory
• Blue light discount card
• Access to join the BUPA Health Cash Plan Scheme which offers cash back on health expenses
• Access to Colleague Assistance Helpline 24/7
• Fully funded DBS to the required level for the role
• Induction Training for the role

The application process is simple and involves a short application form with a CV upload. If this role is something that interests you, and you feel you could make a real difference, we would love to hear from you!

As a disability organisation we are keen to ensure support is available at all stages for those that require this. If you have a disability and/or health condition and require any reasonable adjustments for the application/recruitment process please contact the HR team to discuss how we can support you Email: [e-mail] , or Telephone: [phone]