Service Manager

Brook Young People; England; On-site; GBP 42,000; Full time

Job summary

A leading UK charity is seeking a passionate Service Manager to oversee clinical delivery in sexual health services. This full-time position requires robust leadership experience. The successful candidate will lead a local management team and work towards increasing accessibility in various communities. The role offers competitive salary, a flexible working environment, and numerous benefits, including a 4 Day Week and substantial annual leave. Applications are encouraged to be submitted promptly before the closing date.

Benefits

4 Day Week

Annual leave – 28 days plus 8 bank holidays

Sick pay up to 12 weeks fully paid

Flexible working

Pension scheme with matched contributions

Training and development opportunities

Qualifications

• Previous management experience in a healthcare environment is essential.
• Possession of a UK driving licence and access to a car is required.

Responsibilities

• Lead the local management team.
• Support countywide clinical delivery.

Skills

Management experience in healthcare

Driving license and access to a car

Job description

Purpose of the role

Building on our vision to challenge inequality and increase accessibility, we have spent the last few years developing Brook’s clinical sexual health services for people of all ages in Cornwall. Operating from our flagship hub in the centre of Truro, Brook – Sexual Health Cornwall are now the main provider of integrated sexual health services across the county. Committed to provide a truly modern and innovative service, we continue to extend our expert clinical provision to reach smaller communities and, with our partner organisation SH:24, have transformed Cornwall’s digital offer with accessible online services, to complement our face‑to‑face clinical provision.

These are exciting times for sexual health and as we continue to grow, we are looking for a Service Manager, passionate about sexual health, and with robust leadership experience, to lead our local management team and support countywide clinical delivery.

Essential criteria

• Previous management experience in healthcare environment
• Possession of UK driving licence and access to a car

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full‑Time 37.5 Hours per week
• (Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
• Contract: Permanent
• Location: Brook Cornwall
• Salary: £41,042 per annum FTE
• Closing date: 07/02/2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all‑age services ensures that whole communities can benefit from our inclusive, non‑judgmental approach to sexual and reproductive health.

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
• Sick pay (from 3 up to 12 weeks fully paid)
• Flexible working
• Gratitude scheme
• Assisted purchase scheme
• Cycle to Work up to £1k
• Employee Assistance Programme (EAP)
• Long service awards
• Maternity and paternity pay
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities
• Coaching

Please note

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.