Service Manager

Perfect Placement; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive recruitment firm is seeking a Vehicle Service Manager for a multi-franchise car dealership located in Gloucester. The role involves managing a team to ensure the efficient operation of the aftersales service. Responsibilities include maximizing workshop utilization and maintaining high standards of customer satisfaction. Ideal candidates will have extensive experience in a similar role within the automotive industry. Attractive benefits and prospects are offered, including a generous bonus scheme and company car.

Benefits

Company car

Health care provisions

Well-being support

Generous holiday allowance

Pension scheme

Training and career development

Qualifications

• Strong recent or current experience as a Service or Aftersales Manager in a car dealership.
• Ability to manage and support a team effectively.
• A valid UK driving license with minimal points.

Responsibilities

• Manage the aftersales operation for customer satisfaction.
• Oversee a team consisting of Vehicle Technicians, Service Advisors, and more.
• Ensure maximum utilization of workshop facilities.

Skills

Management skills

IT literacy

Customer service focus

Team leadership

Job description

Vehicle Service Manager required in Gloucester.

• Salary: Competitive starting salary with a monthly bonus scheme.
• Benefits: Company car, health care provisions, well-being support, events perks, and staff discounts.
• Hours: 8:00am-6:00pm Monday to Friday, with 1 in 4 Saturdays, 8:30am-1:00pm.

Our client, a multi‑franchise approved car dealership based in the Gloucester region, is currently looking to recruit a Service Manager to join their business.

Reporting to the Group Service Director and responsible for a team of 11 Vehicle Technicians, 4 Serviceنجاد Advisors, 1 Customer Quality Manager, 1 Assistant Service Manager, and 1 Warranty Administrator, you will be a proactive member of our client’s management team with responsibility for running an efficient and professional aftersales operation to ensure complete customer satisfactionㄟ through the maximum utilisation of workshop facilities and the efficient sale of labour.

The successful candidate will live within a reasonable commuting distance of Gloucester and have strong recent or current experience working as a Service or Aftersales Manager within a medium to large franchise‑approved car dealership. You will need to be effective in managing and supporting colleagues and have the drive and determination to maintain policies that constantly improve customer satisfaction and our client’s reputation. You will need to be IT literate and have a UK driving license with minimal points.

What’s in it for you?

• Starting salary negotiable pending experience.
• Generous monthly performance‑related bonus scheme.
• Personal company car.
• 22 days annual holiday allowance plus the 8 bank holidays, rising to 25 days with service.
• Workplace pension scheme.
• Access to further training and career development.
• Various additional company benefits signalling upon application, including a friends and ingenious family car purchase scheme, well‑being support, health‑care provisions, events perks and staff discounts.
• Fantastic long‑term prospects with a larger multi‑site dealer group operating since 1986.
• Working hours from 8:00ადაam-6:00pm Monday to Friday, with 1 in 4 Saturdays, 8:30am-1:00pm (normally the end of the month).

If you are interested in hearing more about this Vehicle Service Manager job in the Gloucester area, please contact Sarena Abbott at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

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Service Manager • Gloucestershire, Gloucester