Service Improvement – Data Officer

JT Recruit Ltd; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local authority service in the UK seeks a motivated Service Improvement – Data Officer to analyze data for enhancing Adult Social Care. The ideal candidate will create dashboards, produce reports, and support decision-making by interpreting data. This role demands strong analytical skills and proficiency in Excel. Opportunities for training and flexible working are available. If you’re ready to impact services for vulnerable adults, apply to help drive improvements in the community.

Benefits

Opportunities for training and development

Flexible working options

Direct role in improving community services

Qualifications

• Experience in producing performance information.
• Ability to work in a fast-moving environment.
• Understanding of performance management principles.

Responsibilities

• Develop and maintain performance dashboards.
• Analyse quantitative and qualitative data.
• Produce clear performance reports.
• Support managers in developing KPIs.
• Lead performance review meetings.
• Identify risks and opportunities for improvement.
• Manage service improvement projects.
• Research best practices and market intelligence.

Skills

Strong analytical skills

Experience with data systems

Proficiency in Microsoft Excel

Clear communication

Self-motivated and organized

Ability to manage multiple priorities

Job description

Are you passionate about using data to drive real change? Do you enjoy turning complex information into meaningful insights that help improve services for people in our community? If so, we want to hear from you. Becky is working with a local Authority in Nottingham who has long term requirement

We are looking for a Service Improvement – Data Officer to join our Adult Social Care (ASC) Service Improvement team. This is an exciting opportunity for someone who is analytical, curious, and motivated to make a positive impact in a large, diverse service area.

About the role

As our Data Officer, you will play a key role in helping us understand how well our services are performing and where improvements can be made. You will develop dashboards and performance reports, analyse trends, and work closely with managers to set and monitor stretching performance targets.

You will lead the gathering and interpretation of data from a range of sources, supporting evidence-based decision making and ensuring we are continually benchmarking our services against national standards and best practice. You will also support and sometimes lead service improvement projects, helping us to deliver better outcomes for residents.

What you’ll be doing

• Developing and maintaining performance dashboards and balanced scorecards
• Analysing a wide range of quantitative and qualitative data
• Producing clear, accurate performance reports and recommendations
• Supporting managers to develop KPIs and track progress against business plans
• Coordinating and leading performance review meetings
• Identifying risks, issues and opportunities for improvement
• Managing or supporting service improvement projects
• Researching best practice, policy changes and market intelligence

About you

We are looking for someone who:

• Has strong analytical skills and experience producing performance information
• Is confident working with data systems and Microsoft Office, particularly Excel
• Can manage multiple priorities in a fast-moving environment
• Communicates clearly and can influence and engage people at all levels
• Is self-motivated, organised, and able to work independently
• Understands performance management and quality assurance principles

What we offer

• Opportunities for training, development and career progression
• Flexible working options
• The chance to play a direct role in improving services for vulnerable adults in our community

If you’re ready to use your data skills to make a difference, we’d love to hear from you.

Apply to [e-mail] today and help us shape the future of Adult Social Care.