Service Engineer

Trades Workforce Solutions; Tees Valley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Hydraulic Service Engineer based in the North East of England. This role focuses on strategic growth rather than immediate filling, requiring a true hydraulics expert with experience in fault finding and commissioning. Responsibilities include leading technician teams, engaging with customers, and working on design solutions. Flexibility in salary with additional benefits such as overtime, vehicle provision, and health support are included in this offer.

Benefits

Overtime

25 days holiday

Phone allowance

Potential bonus

Pension

Death in service

Health/wellbeing support

Qualifications

• Extensive knowledge of pumps, valves, and accumulators.
• Ability to sketch hydraulic design solutions.
• Experience working with teams on large jobs.

Responsibilities

• Perform on-site fault finding and commissioning.
• Design and sketch solutions for customer hydraulics problems.
• Lead teams of technicians for larger hydraulic projects.
• Engage with customers and log variations?

Skills

Hydraulics expertise

Fault finding and commissioning

Team leadership

Customer interaction

Job description

Meeting Purpose

Define the Hydraulic Service Engineer vacancy and next steps for candidate Daniel.

Key Takeaways

• Candidate Daniel will interview next week. The process is a two-stage interview: a general Teams call, followed by a mandatory in-person technical assessment to test practical skills.
• The role is strategic, not urgent. Hiring is for future growth, not immediate need. The timeline depends on converting a £3.2M quote pipeline, which could require 2–3 engineers.
• Terms are agreed: 15% fee with a 1-month free replacement guarantee. Verto People will source more candidates, though IMH\'s slow response time on non-urgent roles is a known risk.

The Vacancy: Hydraulic Service Engineer

• Purpose: Strategic hire for business growth, not to fill an immediate gap.
• Core Need: A true hydraulics expert with system-level knowledge (pumps, valves, accumulators), not just hose experience.
• Key Responsibilities:
  • On-site fault finding & commissioning.
  • Hydraulic design knowledge → sketch solutions for customer problems.
  • Lead teams of technicians on larger jobs.
  • Customer contact, variation logging, and reporting.
• Reporting Structure: Service Coordinator (Nick) → Mike Goldsworthy & Ian Bannister.

Candidate Profile & Logistics

• Location: North East-based, with a relocation package available.
• Work Split: 60–70% office/local sites, 30–40% UK-wide travel.
• Salary & Benefits:
  • Salary is flexible within a 10-level band structure, based on skill.
  • Benefits: Overtime, 25 days holiday, phone allowance, potential bonus, pension, death in service, and health/wellbeing support (WeCare, My Strength).
  • A company vehicle is provided for this role.

Recruitment Process & Terms

• Interview Process:
  1. Teams Call: General intro to assess fit and experience.
  2. In-Person Technical: Mandatory practical test to verify skills on actual equipment.
• Terms: 15% fee with a 1-month free replacement guarantee.
• Exclusivity: Rejected. The role is not urgent, and IMH is concerned about slow response times disheartening candidates.

Other Agencies: IMH has an agreement with SCR, but SCR is not yet aware of this vacancy.