Service Engineer

Orona Group; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading vertical transportation company is seeking Service Engineers to join their team in Cornwall. You will carry out planned maintenance, meet customer response times, and solve issues independently. Candidates should have NVQ 3 in Lift Engineering, experience with lifts, strong customer skills, and a valid UK Driving License. Benefits include competitive salary, 25 days holiday plus bank holidays, pension contributions, life assurance, and various health benefits.

Benefits

Competitive salary

25 days holiday

Pension

Life Assurance

Medical Cash Back Plan

Enhanced Family Friendly Leave

Employee Assistance Program

Eyecare vouchers

Long Service Awards

Training and Development opportunities

Qualifications

• Must have NVQ 3 in Lift Engineering or equivalent.
• Experience in working with lifts preferred.
• Valid UK Driving License required.

Responsibilities

• Conduct regular planned maintenance and service visits.
• Meet customer response times and build client relationships.
• Provide updates to the Service Supervisor/Manager.
• Work on own initiative and solve problems.

Skills

Lift engineering background

Strong customer skills

Problem solving

Education

NVQ 3 in Lift Engineering

Job description

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state‑of‑the‑art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift
100 countries have Orona products installed
300,000 lifts worldwide with Orona technology
25,000,000 We bring more than 25 million people every day to their destination
Number 1 in production capacity in Europe for complete lifts
1st company in the sector worldwide certified in Ecodesign - ISO 14006.

More information at www.orona.co.uk

Service Engineer

ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.

We are looking for Service Engineers to join our Service team in Cornwall and surrounding areas.

We are looking for candidates who have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent – we want to hear from you!

As a Service Engineer You Will Be Responsible For

• Carrying out regular planned preventative maintenance and service visits
• Meeting agreed customer response times, building relationships with our clients
• Providing regular updates to the Service Supervisor/ Service Manager
• Problem solving and working on your own initiative

To qualify for this vacancy we would expect you to have:

• NVQ 3 in Lift Engineering
• Experience of working with Lifts
• Strong customer skills
• A valid UK Driving License
• Flexible Hours

We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.

Benefits Include

• Competitive salary
• 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
• Pension (Company contributions rising with service)
• Life Assurance
• Medical Cash Back Plan
• Enhanced Family Friendly Leave
• GP24/7
• Employee Assistance Program
• Eyecare vouchers
• Long Service Awards
• Recruitment referral fee
• Training and Development opportunities

What You Should Do Next

If you're a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.

• Lift Maintenance: Able to complete basic service and maintenance requirements for most types of lifts.
• Customer Focus - aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
• Health, Safety and Environment - Fully understands the risks and all HSE aspects of role and proactively implements laid down procedures under own initiative