Service Delivery Engineer - REMOTE

Jobgether; Remote; GBP 80,000 - 100,000; Full time

Job summary

A recruiting platform is seeking a Service Delivery Engineer to support a client remotely. Responsibilities include coordinating support activities, providing incident support, and ensuring technical solutions meet client needs. Candidates should have 4-6 years of related experience, strong organizational skills, and proficiency in ServiceNOW or similar technologies. This role offers a supportive environment and flexible working conditions to enhance professional growth.

Benefits

Opportunity to work remotely

Access to advanced technology

Supportive work environment

Collaborative team culture

Flexible work schedule

Qualifications

• 4 to 6 years of related experience.
• Good organizational and planning skills to coordinate program deliverables.
• Ability to set priorities and work independently.
• Excellent analytical and problem-solving skills.

Responsibilities

• Perform specific delivery support activities for a single customer.
• Assist in coordinating development of technical documentation.
• Focus on data analytics and reporting activities.
• Provide hardware and software incident support.

Skills

Organizational skills

Analytical skills

Problem-solving skills

Independence

Tools

ServiceNOW

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Engineer - REMOTE. As a vital member of our Service Delivery Team, you will play a crucial role in ensuring that our technical solutions meet client priorities and challenges. Your expertise will not only help facilitate world-class support but also identify and maximize growth opportunities. You will become a trusted advisor to clients, ensuring they receive exceptional service and fulfillment of their strategic goals, while collaborating closely with key stakeholders.

Accountabilities

• Perform specific delivery support activities for a single customer
• Assist in coordinating development and consolidation of technical and process documentation
• Focus on activities like data analytics and reporting
• Assist with analyzing specific issues with the customer
• Partner with team(s) to provide an outstanding experience to the customer
• Provide hardware and software incident support
• Deliver IMACD (install/moves/adds/changes/deinstalls) tasks related to requests
• Perform remote support for other locations
• Work closely with the local customer
• Support other IT-related manufacturing support on-site, as directed by the manager

Requirements

• 4 to 6 years of related experience
• Good organizational and planning skills to coordinate program deliverables
• Ability to set priorities and work independently
• Excellent analytical and problem-solving skills
• ServiceNOW or related experience

Benefits

• Opportunity to work remotely
• Access to advanced technology and tools in the industry
• Supportive work environment focused on professional development
• Collaborative and innovative team culture
• Flexible work schedule

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.