Service Coordinator — Marine & Technical Servicing

Survitec Group Limited; Birkenhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global survival technology provider is seeking a Service Administrator in Birkenhead. The successful candidate will process customer orders, coordinate technician schedules, and ensure accurate invoicing. Essential skills include prior administration experience, proficiency in Microsoft Office, and strong organizational abilities. Employees enjoy 33 days of holiday, a birthday leave day, and a range of benefits including life assurance and training opportunities. This role offers a fast-paced, rewarding environment.

Benefits

33 days of holiday entitlement

Birthday leave

Cycle to Work scheme

Enhanced maternity and paternity package

Life Assurance coverage

Pension Scheme

Qualifications

• Prior experience in administration, preferably within a service-related environment.
• Strong skills in Microsoft Office applications.
• Ability to manage multiple tasks effectively.

Responsibilities

• Process customer orders and manage special delivery requirements.
• Act as a primary contact for customer inquiries and complaints.
• Generate quotes and manage service records accurately.

Skills

Administration experience

Proficiency in Microsoft Office

Organisational skills

Attention to detail

Self-motivation

Education

GCSE/A-level standard or equivalent

Tools

ERP platforms

Job description

A global survival technology provider is seeking a Service Administrator in Birkenhead. The successful candidate will process customer orders, coordinate technician schedules, and ensure accurate invoicing. Essential skills include prior administration experience, proficiency in Microsoft Office, and strong organizational abilities. Employees enjoy 33 days of holiday, a birthday leave day, and a range of benefits including life assurance and training opportunities. This role offers a fast-paced, rewarding environment.