Service Coordinator: Customer Support & Field Scheduling

Pertemps TM; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Leeds is looking for a proactive Customer Support Coordinator to ensure smooth service operations. The role involves handling customer queries, managing jobs, and liaising with teams. Candidates should possess customer-focused experience and strong administrative skills. The position offers a salary starting from £28,000 along with benefits including pension, holiday, and training opportunities.

Benefits

Company pension

Sick pay

Life assurance

25 days holiday + bank

Employee wellbeing support

Training and development opportunities

Supportive working atmosphere

Potential flexibility options

Qualifications

• Experience in a customer-focused role.
• Strong administrative background.
• Excellent attention to detail and accuracy.

Responsibilities

• Serve as primary contact for customer inquiries.
• Handle incoming calls and emails as first line of support.
• Track and manage planned and reactive jobs.

Skills

Customer-focused experience

Strong administrative background

Attention to detail

Confident communication skills

Ability to multitask

Positive solution-focused attitude

Competence with Microsoft 365

Job description

A leading recruitment agency in Leeds is looking for a proactive Customer Support Coordinator to ensure smooth service operations. The role involves handling customer queries, managing jobs, and liaising with teams. Candidates should possess customer-focused experience and strong administrative skills. The position offers a salary starting from £28,000 along with benefits including pension, holiday, and training opportunities.