Service Coordinator

THE RIGHT STAFF; Plymouth; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading energy management company in Plymouth is seeking a Service Coordinator to manage service work orders and customer relationships. Candidates should have 1-3 years' experience in customer service, strong communication skills, and proficiency in Excel. This role offers a base pay of $55k-$60k annually, with 10% bonus and flexibility for remote work.

Benefits

Comprehensive benefits package

Monday to Friday schedule

10% annual bonus

Qualifications

• 1-3 years of experience in customer service or coordination.
• Strong communication skills with stakeholders.
• Ability to manage multiple tasks and prioritize effectively.
• Intermediate to advanced Excel skills required.
• Experience in lighting or energy services preferred.

Responsibilities

• Coordinate service work orders from initiation to closeout.
• Manage relationships with customers and ensure timelines.
• Respond to emergency and off-hours service needs.
• Schedule and communicate with external Labor Partners.
• Track service progress and maintain accurate records.

Skills

Customer service experience

Communication skills

Organizational skills

Excel proficiency

Technical fluency

Tools

Salesforce

Oracle

SmartSheet

Job description

Job Description

Service Coordinator - Energy Efficiency Solutions - Onsite in Plymouth, MN

Are you a natural problem-solver who thrives in a fast-paced environment and enjoys wearing multiple hats?

THE RIGHT STAFF has partnered with a fast-growing, results-driven energy management company based in Plymouth, MN in their search for an experienced Service Coordinator to join their high-touch and fast-paced service team.

Our client is a leader in energy management solutions, known for helping organizations reduce energy use, improve sustainability, and cut costs. They foster a culture of excellence, teamwork, and continuous improvement.

Essential Job Duties:
• Coordinate service work orders and small-scope projects from initiation through closeout and invoicing
• Manage relationships with customers and vendors while ensuring service timelines and expectations are met
• Respond to emergency and off-hours service needs (shared rotation schedule)
• Schedule and communicate with external Labor Partners and hold all parties accountable to project scope, timeline, and budget
• Track service progress and maintain accurate records using tools such as Oracle, SmartSheet, Salesforce, and customer portals
• Proactively identify opportunities for improvement and collaborate with internal teams to enhance service delivery
• Become a subject matter expert in key areas to support evolving customer needs

Minimum Requirements:
• 1-3 years of experience in customer service or a client-facing coordination role
• Strong communication skills and professionalism in working with internal and external stakeholders
• Ability to manage multiple tasks, prioritize under pressure, and stay highly organized
• Intermediate to advanced Excel skills; data fluency is key
• Experience working with Microsoft Office and general tech-savviness
• Experience in lighting, electrical, or energy services preferred
• Knowledge of LED technologies and lighting systems preferred

Position Benefits, Pay, & Schedule:
• Direct-hire opportunity with comprehensive benefits package included
• Schedule is Monday to Friday - 8 am to 5 pm (w/ flexibility on start and end times)
• Base pay is $55k to $60k annually + 10% annual bonus
• Position is 80% onsite in Plymouth, MN (4 days onsite, 1 day remote)

APPLY NOW!
Qualified candidates may apply by sending their resumes to [e-mail]

We thank all interested candidates. However, only those selected for interviews will be contacted.

To view additional positions and apply directly, go to our website: www.therightstaff.com/searchjobsnow

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist YOU! Let us help YOU create YOUR Success!

THE RIGHT STAFF is an Equal Opportunity Employer.

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