Service Coordinator

Pertemps Crawley; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading service provider in Chessington is seeking a Service & Maintenance Coordinator to manage service contracts and coordinate maintenance work. Candidates should have strong organizational and communication skills, along with experience in administration or coordination. The role offers a competitive salary of £28,000 - £30,000 based on experience, and additional perks including 25 days holiday and career development opportunities.

Benefits

25 days holiday + bank holidays

Free parking on site

Career development opportunities

Qualifications

• Previous experience in administration, coordination, or scheduling roles.
• Strong IT proficiency, with CRM experience desirable.
• Excellent communication and organizational skills.

Responsibilities

• Manage a portfolio of service/maintenance contracts.
• Book and schedule service and maintenance work.
• Coordinate engineers and prepare quotations.

Skills

Administration experience

Coordination skills

Strong IT proficiency

Excellent communication

Organizational skills

Job description

Overview

We are working with a well-known company who are seeking a Service & Maintenance Coordinator to join their busy team in Chessington. This is an excellent opportunity to build a career with a well-established organisation that provides high-quality products and services to clients across a range of sectors.

The Role

As a Service & Maintenance Coordinator, you will play a key role in the smooth running of the service department, ensuring customers receive an efficient and reliable service. You'll manage your own contracts and support the wider service team by coordinating planned and reactive maintenance.

Key Responsibilities

• Managing a portfolio of service/maintenance contracts
• Booking and scheduling service and maintenance work to meet customer requirements
• Coordinating engineers, providing work information, and assigning jobs
• Preparing small works quotations and processing related orders
• Communicating with customers, ensuring they receive relevant documentation and updates
• Processing service and maintenance reports, updating systems, and maintaining accurate records
• Coordinating planned/reactive site visits and managing permits/documentation
• Raising invoices for completed work
• Occasional site visits where required

About You

We are looking for someone proactive, organised, and adaptable, with strong coordination and administration skills.

Experience & Skills

• Previous experience in administration, coordination, or scheduling roles
• Strong IT proficiency (service management systems/CRM experience desirable)
• Excellent communication and organisational skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Problem-solving mindset and good attention to detail
• A team player who can also work independently
• Financial acumen and the ability to prepare basic quotations would be beneficial

The Package

Salary: £28,000 - £30,000 (DOE)

Monday - Friday, 8.30am-5pm

25 days holiday + bank holidays (3 to be taken at Christmas)

Free parking on site

Career development opportunities within a supportive and growing team