Service Charge Assistant

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 27,000 - 34,000; Full time

Job summary

A local government body in Birmingham is looking for a Service Charge Assistant to assist with tenant and leaseholder service charges. The role involves providing support to maximize income and managing property-related finances. Ideal candidates will have experience in service charges and strong analytical skills. This position offers a full-time contract with competitive pay and a chance to work in a new team.

Qualifications

• Experience dealing with service charges for tenants and leaseholders.
• Strong organizational skills and attention to detail.
• Desirable experience with property-related finances.

Responsibilities

• Assist the Service Charge Manager on all aspects of tenant and leasehold service charges.
• Support the service charge function to maximize income.
• Contribute to property-related finances or service charge accounting as required.

Skills

Knowledge of service charges for tenants and leaseholders

Good analytical skills

Attention to detail

Excellent customer service skills

Experience with property-related finances

Job description

Overview

Service Charge Assistant

Permanent

Grade 3: £27,254 - £33,699

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

This is an exciting opportunity to join Birmingham City Council as a Service Charge Assistant. This is a new team within the Housing Management service, the role will involve assisting the Service Charge Manager on all aspects of tenant and leasehold service charges across the city. Birmingham City Council manage over 6,500 leaseholders and 59,000 Council tenants.

Responsibilities

• Assist the Service Charge Manager on all aspects of tenant and leasehold service charges across the city.
• Support and assist the service charge function to maximise income.
• Contribute to property-related finances or service charge accounting as required.

Qualifications and Skills

• Knowledge or experience dealing with service charges for tenants and leaseholders.
• Good analytical skills, organisation, attention to detail, and excellent customer service skills.
• Experience with property-related finances or service charge accounting is desirable.

How to apply

• Please upload your up-to-date CV via the attachments part of your application; a CV is required for shortlisting.
• Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. The Personal Statement should be no more than 1500 words. CV and Personal Statement must be attached.

Additional information

• Birmingham City Council is an accredited Disability Confident Leader employer.
• Applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
• Please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way we can support you through your application.
• For informal enquiries please contact: [e-mail]
• We welcome applications from people with caring responsibilities and flexible working options will be considered.
• A Disclosure and Barring Service (DBS) check will be undertaken.
• Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
• Job Description and Person Specification

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.