Service Application Engineer

CBRE; Cardiff; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global real estate solutions provider is seeking a Service Application Engineer to create control databases and provide on-site and remote support. This role requires expertise in HVAC controls and programming with languages such as R and Python. Candidates should be proficient in software like Tridium Niagara and cloud tools like AWS. Offering a full-time position with significant travel commitments, the role emphasizes clear communication and technical support to clients during the commissioning of control systems.

Qualifications

• Experience in HVAC controls and mechanical systems.
• Proficient in multiple programming languages and automation tools.
• Familiarity with Bacnet Router Tables and IDF.

Responsibilities

• Creates programming logic via multiple communications protocols.
• Provide training and coaching on control software.
• Perform job-site commissioning and system checks.
• Develops system graphic displays per project specifications.

Skills

HVAC controls

Proficient in Niagara

Cloud tools (Azure ML, AWS)

Programming languages (R, Python)

Spreadsheets and database management

Education

4+ years in related technical field

Experience in trades/mechanical contracting

Tools

Tridium Niagara

Microsoft Excel

Job description

Service Application Engineer

Job ID 251081

Posted 08-Dec-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Engineering/Maintenance

Locations Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Cardiff - Wales - United Kingdom of Great Britain and Northern Ireland, Coventry - England - United Kingdom of Great Britain and Northern Ireland, Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Ipswich - England - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Leicester - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland, Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Southampton - England - United Kingdom of Great Britain and Northern Ireland

The purpose of this position is to create control databases, graphic screens and set-up of control systems based on project specification and/or sale proposal. Provides on-site and remote technical support to installers and customers. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs.

Principle Duties and Responsibilities

• Creates programming logic through multiple communications protocols.
• Provide coaching and training to Team Members in the use of the control software and analytical tools where applicable.
• Required to perform job‑site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Up to 50% travel (25% travel expected)
• Programs control applications using various software using various software tools to support operator workstations, DDC field panels and third‑party integration devices connected through multiple communications protocols.
• Provides remote technical support to installers and customers. May be asked to provide on‑site technical support to installers and customers.
• Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer. Facilitates resolutions that are in the best interest of the customer and ESI.
• Develops system graphic displays, according to project specifications or sales proposal.

Person Specification:

• Experience in HVAC controls, mechanical systems application, or design.
• Proficient in Niagara
• Proficient in cloud tools like Azure ML and DF, and AWS.
• Must know programming languages such as R and Python.
• Experience in HVAC, automation system control, mechanical and automatic control applications, or a minimum of four years’ experience in a related technical field plus two years of experience in the trades and/or mechanical contracting field, or application programming and development.
• Must have worked with Tridium Niagara, understands Protocols, Bacnet Router Tables, and has worked with IDF.
• Knowledge of spreadsheets and database management; Proficiency in Microsoft Excel

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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