Service and Parts Administrator

Adecco; Eastleigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a detail-oriented Service & Parts Administrator in Eastleigh. The successful candidate will coordinate service visits, manage customer interactions, and oversee parts orders. Ideal candidates will have strong organizational skills, proficiency in Microsoft Office, and prior administrative experience. This full-time position offers a competitive salary and various benefits, including annual leave and a pension scheme.

Benefits

Competitive salary

Company pension scheme

24 days annual leave plus bank holidays

Free on-site parking

Career progression opportunities

Qualifications

• Previous administrative experience required.
• Written and verbal communication skills are essential.
• Ability to manage time and organize tasks effectively.

Responsibilities

• Coordinate service visits and breakdown call-outs.
• Act as the main point of contact for customers and suppliers.
• Process service reports and invoices accurately.
• Manage parts orders and stock control.
• Provide clear communication to customers.

Skills

Strong organisational skills

Excellent communication skills

Attention to detail

Proficiency in Microsoft Office

Customer-focused

Job description

Service & Parts Administrator

Location: Andover | Employment Type: Full‑Time (37.5 hours per week, flexible options available) | Salary: Competitive, based on experience.

Are you highly organised, detail‑oriented, and passionate about delivering outstanding customer support? We’re looking for a Service & Parts Administrator to join our client’s dynamic team and play a key role in ensuring smooth operations within the Service, Maintenance, Repair & Parts department.

What You’ll Do

• Coordinate and schedule service visits, maintenance, and breakdown call‑outs.
• Act as the main point of contact for customers, engineers, and suppliers.
• Process service reports, quotations, and invoices accurately.
• Manage parts orders, stock control, and updates to our e-commerce portal.
• Provide clear communication and updates to customers, ensuring excellent service at every step.

What We’re Looking For

• Strong organisational and time‑management skills.
• Excellent communication skills – both written and verbal.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Previous administrative experience (essential).
• Customer‑focused with a professional and approachable manner.

Benefits

• Competitive salary and company pension scheme.
• 24 days annual leave plus bank holidays (including 3 days for Christmas).
• Friendly, team‑oriented environment.
• Free on‑site parking and regular team‑building events.
• Opportunities for development and career progression.

Adecco is a disability‑confident employer and is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.