Service Advisor Warwickshire

ASI Recruitment; Coventry; On-site; GBP 30,000 - 36,000; Full time

Job summary

A family-run dealer group in Coventry is seeking an Automotive Service Advisor. This role involves greeting customers, scheduling services, and ensuring excellent customer service. Ideal candidates will have a background in customer service, with or without prior experience as a Service Advisor. The position offers training and career progression within the automotive sector, along with a competitive salary of up to £32,000 plus OTE of £4,000.

Benefits

Manufacturer training

Progression routes

Supportive team environment

Qualifications

• Proven background in customer service and/or the automotive sector.
• No previous Service Advisor experience needed, but preferred.

Responsibilities

• Greeting customers and scheduling services.
• Keeping customers updated on the progress of their vehicle.
• Providing additional services including service plans.
• Handling customer-relevant complaints.

Skills

Sales Experience

Time Management

Order Management System

Customer Service

Dealership Experience

GM Vehicles

Retail Sales

Tire Service

Automotive Repair

OSHA

Service Writing

Automotive Service

Job description

Automotive Service Advisor required in Coventry

Up to £32,000 basic salary plus £4,000 OTE

Monday to Friday with Saturday AM (1 in 3)

Are you looking for your first step into the automotive sector or perhaps looking to move into a main dealer? If so, this is the perfect opportunity for you.

This family‑run dealer group is seeking a customer‑centric personality that will further boost the Service department in providing the best customer service locally. You will become part of the family and be involved with supporting the service workshop as well as management.

The department and dealership is spear‑headed by a management structure who understand the business and the manufacturer inside out. You will receive excellent training and be provided opportunities to progress your career within the sector as well as within the dealer group.

Key Responsibilities / Skills:

• Greeting customers and scheduling services
• Keeping customers updated on the progress of their vehicle
• Providing additional services including service plans
• Handling customer‑relevant complaints

For your hard work you will be rewarded with:

• A fantastic dealer group with genuine progression routes
• Manufacturer training
• The opportunity to work with like‑minded Service department members

You do not need previous Service Advisor experience, although it would of course be an advantage. You will need to provide a proven background in customer service and/or the automotive sector.

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref 7493 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first. Please make sure your contact details (mobile, email and landline if you have one) are on your CV.

Key Skills

• Sales Experience
• Time Management
• Order Management System
• Customer Service
• Dealership Experience
• GM Vehicles
• Retail Sales
• Tire Service
• Automotive Repair
• OSHA
• Service Writing
• Automotive Service

Employment type: Full‑time

Experience required: years

Vacancy: 1

Yearly salary: £30,000 – £36,000