Service Advisor: Customer Champion with Manager Path

Recruitment Boutique; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A busy dealership in Gloucester is seeking a Service Advisor. This temporary role requires excellent customer service and communication skills. Responsibilities include managing customer interactions, booking vehicles, and explaining repair processes. Candidates must have previous experience in a Service Advisor position and possess strong organisational abilities. This is an exciting opportunity to join a dynamic team and potentially grow into an Assistant Service Manager role.

Qualifications

• Previous experience in a Service Advisor position is essential.
• Exceptional organisational skills and confidence.
• Computer literacy; familiarity with the Kerridge system is advantageous.

Responsibilities

• Serve as the first point of contact for the Service Department.
• Book customer vehicles into the Service Department.
• Explain the repair process and cost breakdown.
• Assist with stepping up into an Assistant Service Manager role.

Skills

Excellent communication and presentation skills

Exceptional organisational skills

Confidence

Tools

Kerridge system

Job description

A busy dealership in Gloucester is seeking a Service Advisor. This temporary role requires excellent customer service and communication skills. Responsibilities include managing customer interactions, booking vehicles, and explaining repair processes. Candidates must have previous experience in a Service Advisor position and possess strong organisational abilities. This is an exciting opportunity to join a dynamic team and potentially grow into an Assistant Service Manager role.