Service Advisor - Car Dealership | Upsell & Customer Care

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Gorleston-on-Sea; On-site; GBP 30,000; Full time

Job summary

A leading automotive recruitment consultancy in the UK is seeking a Service Advisor for their dealership in Great Yarmouth. The role involves managing customer service, bookings, and upselling products. Candidates should have experience in a similar position and strong communication skills. This is a full-time permanent position offering a basic salary of up to £30,000 plus bonuses and additional benefits such as career progression and staff discounts.

Benefits

Up to £30,000 basic + bonus scheme

Training and career progression

Staff discounts on cars, service, and parts

Pension scheme and company benefits

Friendly, supportive dealership team

Qualifications

• Previous experience as a Service Advisor in a car dealership or motor trade environment.
• Ability to upsell products and meet targets.
• Good organizational and IT skills (DMS experience an advantage).

Responsibilities

• Meet and greet service customers in the dealership.
• Manage bookings, job cards, and workshop scheduling.
• Deliver outstanding customer service to increase retention.

Skills

Communication skills

Customer service

Upselling

Organizational skills

IT skills

Tools

DMS

Job description

A leading automotive recruitment consultancy in the UK is seeking a Service Advisor for their dealership in Great Yarmouth. The role involves managing customer service, bookings, and upselling products. Candidates should have experience in a similar position and strong communication skills. This is a full-time permanent position offering a basic salary of up to £30,000 plus bonuses and additional benefits such as career progression and staff discounts.