Service Advisor – Automotive, Bodyshop

Jago Consultants; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established Automotive Repair Centre in West Sussex is looking for an experienced Service Advisor. The role involves customer communication regarding service and repairs, estimating costs, and documenting warranty work. Ideal candidates should have customer service experience and a passion for the motor trade. Competitive salary and a Monday to Friday work schedule are offered.

Qualifications

• Previous experience within Customer Service is essential.
• Enthusiastic and passionate about the motor trade.

Responsibilities

• Ensuring customers are aware of service and repair work required to their vehicles.
• Advising on estimated costs of repairs and work to be undertaken.
• Producing job cards on the in-house computer system.

Skills

Customer Service Experience

Knowledge of Motor Trade

Job description

Job Description

Salary – competitive

Hours of work – Monday to Friday (weekends off)

Location – RH12, West Sussex

I am currently looking to recruit an experienced Service Advisor to join an ambitious established Automotive Repair Centre in West Sussex.

Responsibilities of Service Advisor:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on in-house computer system
• Updating customer and vehicle records
• Documenting all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position, you will have:

• Previous experience within Customer Service is essential
• Enthusiastic and passionate about the motor trade

Please see our website for more details.

Other roles in the area include – bodyshop controller, workshop controller, accident repair, accident repair manager, bodyshop manager