Service Advisor

Venatu Consulting Ltd; Stockport; On-site; GBP 20,000 - 25,000; Part time

Job summary

A recruitment agency is looking for a temporary Service Advisor to join a busy dealership in the United Kingdom. The role involves being the initial point of contact for customers, booking services, and ensuring satisfaction during the vehicle service process. The ideal candidate must be confident, customer-focused, and possess experience or strong backgrounds in customer service, along with a positive attitude. This is a great opportunity for anyone looking to contribute to a supportive team.

Qualifications

• Experience as a Service Advisor is essential.
• Proficient in using CRM systems like Pinnacle, Kerridge, or CDK.
• Excellent customer service in a fast-paced environment.

Responsibilities

• Greeting customers and acting as the main Service Advisor point of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork.

Skills

Customer-focused

Communication skills

Organizational skills

Tools

CRM Systems (Pinnacle, Kerridge, CDK)

Job description

Overview

Temporary Position

We are looking for a Service Advisor to join our busy dealership on a temporary basis. As a Service Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The ideal Service Advisor will be confident, customer-focused, and able to communicate clearly both face-to-face and over the phone. Previous experience as a Service Advisor in the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role of a Service Advisor.

Responsibilities

• Greeting customers and acting as the main Service Advisor point of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork as a professional Service Advisor.
• Ensuring the highest level of customer satisfaction at all times.

Requirements

• Experience as a Service Advisor (essential).
• Experience using CRM Systems (such as Pinnacle, Kerridge or CDK).
• Strong organisational and communication skills.
• Ability to deliver excellent customer service in a fast-paced environment.
• A positive attitude and team-player mentality, essential for a successful Service Advisor.

This is a fantastic opportunity for a motivated Service Advisor to join a supportive dealership team on a temporary basis. If you are an enthusiastic Service Advisor looking for your next role, we'd love to hear from you.

Apply today to become our next Service Advisor!

(phone number removed)