Service Advisor

Auto Skills UK; Southend-on-Sea; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent automotive service provider in Southend-on-Sea is seeking a dedicated Service Advisor to manage service bookings and customer requirements. The ideal candidate will have prior experience in the role, knowledge of DMS systems like Kerridge, and a full manual UK driving licence. This is an excellent opportunity for a team player ready to contribute and grow within the dealership.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS.
• Full manual UK Driving Licence required.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading and customer satisfaction.
• Upsell service works and special offers.

Skills

Service Advisor experience

Upselling experience

Customer service

Tools

Kerridge

Pinnacle

1Link

Job description

Overview

Location: Southend on Sea

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

If you are interested in this Service Advisor role, please contact Kelsey @ Auto Skills and quote job number: 52336