Service Advisor

Auto Skills UK; Oldham; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading automotive recruitment service in Oldham seeks a Service Advisor to enhance customer satisfaction while managing service bookings and upselling. The ideal candidate has at least two years of experience and knowledge of DMS systems like Kerridge. This role offers a basic salary of £28,500 with an OTE of up to £36,000 and benefits such as secure parking and career development.

Benefits

Secure parking

Car benefit scheme

Career development

Qualifications

• Must have previous experience as a Service Advisor - 2 years ideally.
• Knowledge of Kerridge / 1 link / Pinnacle systems or similar.
• Full manual UK Driving Licence is required.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading meeting customer standards.
• Upselling works to be completed and promotions.

Skills

Customer service

Upselling

Workshop efficiency

Tools

Kerridge

1 link

Pinnacle

Job description

Overview

Service Advisor – Basic Salary: £28500; OTE: Up to £36,000; Location: Oldham; Hours: Monday to Friday 08:00-18:00, every other Saturday 08:00-13:00

Benefits

• Secure parking
• Car benefit scheme
• Career development

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Qualifications

• Must have previous experience as a Service Advisor - 2 years ideally
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 51130