Job Search and Career Advice Platform

Enable job alerts via email!

Service Advisor

autoskills-uk

Nottingham

On-site

GBP 26,000 - 32,000

Full time

11 days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A national automotive recruiter is looking for an experienced Service Advisor in Nottingham. The successful candidate will ensure high-quality customer service, manage service bookings, and address customer needs effectively. Key qualifications include experience in similar roles, knowledge of DMS Systems, and a full UK driving license. This role offers a basic salary of £26,000 with an OTE of £32,000 and requires a proactive attitude in a busy environment.

Qualifications

  • Experience as a Service Advisor is mandatory.
  • Knowledge of DMS Systems like Kerridge or Pinnacle is necessary.
  • Strong focus on customer service and ability to upsell.

Responsibilities

  • Take Service Department bookings.
  • Ensure efficient workshop loading and meet customer requirements.
  • Update customers on technical issues.
  • Handle complaints and upsell products.

Skills

Previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge
Money motivated
Customer focused
Ability to thrive in a busy environment
Full clean UK Driving Licence
Job description
SERVICE ADVISOR

Basic Salary - £26,000
OTE - £32,000
Location - Bletchley

Vacancy to be filled by an experienced Service Advisor with a flexible and can‑do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
  • Take Service Department bookings.
  • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  • Meeting and greeting service customers and identifying their service requirements.
  • Updating customers with technical issues.
  • Dealing with complaints.
  • Seize opportunities for up selling products.
Skills and Qualifications of a Service Advisor
  • Must have previous experience as a Service Advisor.
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
  • Must be money motivated with confidence in up selling.
  • Must be fully customer focused, presentable and professionally dressed.
  • Ability to thrive within a busy service department.
  • Full clean UK Driving Licence.

Please contact Kelsey White @ Auto Skills and quote job number: 43333.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.