Service Advisor

Perfect Placement; Lisburn; On-site; GBP 29,000; Full time

Job summary

An automotive dealership in Lisburn is seeking a high-performing Service Advisor to join their busy Service Department. The role involves communicating with customers regarding service and repairs, managing job cards, and preparing invoices. Ideal candidates will have experience in a Service Advisor role and excellent upselling and communication skills. The position offers a competitive salary of £28,111.20 per year with OTE of approximately £30,000, in a supportive team environment focused on professional growth.

Benefits

Supportive team environment

Opportunities for professional growth

Workplace culture centered on care and respect

Qualifications

• Experience in a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communicator with strong customer focus.

Responsibilities

• Communicate professionally with customers about service needs.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise on costs and required timescales.
• Perform other ad-hoc duties as necessary.

Skills

Customer Focused

Excellent Communication

Upselling Skills

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Lisburn area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A workplace culture centered on care, respect, honesty, compassion, and wellbeing.
• Continuous investment and innovation to stay ahead in the industry.
• Competitive basic salary of £28,111.20 per year.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,111 with OTE of circa £30,000.

How to Apply

To apply for this Service Advisor position, please forward your CV to Rose Bourke quoting the job reference number or call our office for a chat about this position.