Service Advisor

RH Recruiting Limited; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the motor industry is seeking a Service Advisor to act as the key point of contact between customers and the workshop team. The role involves managing customer relationships, overseeing service processes, and delivering exceptional care. Ideal candidates will have a proactive attitude and strong attention to detail, contributing to a high-quality service experience.

Qualifications

• Previous experience in the motor industry or as a Service Advisor preferred.
• Excellent attention to detail.
• Proactive attitude with a drive to meet goals.

Responsibilities

• Managing customer paperwork and administrative tasks.
• Communicating with customers throughout the service or repair process.
• Processing payments and following up on outstanding actions.

Skills

Attention to detail

Proactive attitude

Ability to work under pressure

Job description

As a Service Advisor, you will be the key point of contact between our customers and the workshop team, ensuring a smooth, efficient, and high-quality service experience. Your role will involve managing customer relationships, overseeing service processes, and delivering exceptional customer care at all times.

Key Responsibilities:

• Managing customer paperwork and administrative tasks
• Maintaining a high standard of cleanliness and organization
• Communicating with customers throughout the service or repair process
• Processing payments and following up on outstanding actions

What We're Looking For:

• Previous experience in the motor industry or as a Service Advisor (preferred, but not essential)
• Excellent attention to detail
• A proactive attitude with a drive to meet goals and deliver results
• Ability to work well under pressure

Join us and be part of a team that values hard work, customer satisfaction, and continuous improvement!