Service Advisor

Auto Skills UK; Highweek; On-site; GBP 22,000 - 30,000; Full time

Job summary

A reputable automotive dealership in Highweek is seeking a Service Advisor to enhance customer experiences. You'll be responsible for booking vehicles, communicating progress, and upselling services. The ideal candidate will have previous experience and excellent communication skills. A full UK driving license is required. This position offers several benefits including staff discounts and additional perks.

Benefits

Staff Discounts

Cycle to Work Scheme

Birthday Off

Death in Service Cover

Qualifications

• Previous Service Advisor experience (dealership or independent) is required.
• Confident in upselling products and services.
• Excellent customer service and communication skills.

Responsibilities

• Book in customer vehicles for service and repair.
• Keep the workshop running smoothly and efficiently.
• Communicate clearly with customers on progress and costs.
• Upsell additional services, repairs, and service plans.
• Use DMS systems to manage bookings and records.

Skills

Customer service skills

Communication skills

Upselling skills

Tools

DMS systems (Kerridge, 1Link, Pinnacle)

Job description

Service Advisor - Newton Abbot

Location: Newton Abbot

Benefits

• Staff Discounts
• Cycle to Work Scheme
• Birthday Off
• Death in Service Cover

About the Role of a Service Advisor

Are you a friendly, hardworking, and team-focused Service Advisor looking for a new challenge in the automotive industry? Join a successful dealership where you'll play a key role in delivering great customer experiences every day.

What You'll Do

• Book in customer vehicles for service and repair
• Keep the workshop running smoothly and efficiently
• Communicate clearly with customers on progress and costs
• Upsell additional services, repairs, and service plans
• Use DMS systems to manage bookings and records

What You'll Need

• Previous Service Advisor experience (dealership or independent)
• Knowledge of Kerridge, 1Link, Pinnacle, or similar systems
• Confident in upselling products and services
• Excellent customer service and communication skills
• Full UK Manual Driving Licence (subject to licence check)

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52674