Service Advisor

Perfect Placement; Fen Ditton; On-site; GBP 28,000 - 33,000; Full time

Job summary

A reputable automotive dealership in the Cambridge area is seeking a Service Advisor to join their busy Service Department. The ideal candidate will have experience in a similar role, a strong customer focus, and the ability to upsell services. Key responsibilities include communicating with customers about service needs, managing job cards, and preparing invoices. In return, the dealership offers a competitive salary of up to £33,000, a lucrative bonus scheme, and opportunities for professional development and career progression.

Benefits

Competitive basic salary

Lucrative bonus scheme

Manufacturer training

Stable working schedule

Career progression opportunities

Qualifications

• Experience as a Service Advisor in the automotive industry.
• Ability to upsell on service work and service plans.
• Strong customer service skills and effective communication.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house software.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Provide cost estimates and timeframes for repairs.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive reputable family‑run Main Dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cambridge area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

For your hard work, our client is offering a salary of up to £33,000 with OTE of circa £36,000.

Benefits

• Competitive basic salary of up to £33,000 per annum
• Lucrative bonus scheme, providing strong earning potential
• Manufacturer training to support your professional development
• Stable Monday to Friday working schedule
• Opportunity for long‑term career progression within a respected dealership

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad‑Hoc duties as the role requires

To apply for this Service Advisor position, please forward your CV to Danielle Axtell‑Carty quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.