Service Advisor

Venatu Consulting Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive dealership is seeking a Service Advisor to provide exceptional customer service. As the primary contact for customers, you will handle bookings, liaise with technicians, and ensure satisfaction. The ideal candidate should have experience in a similar role and strong communication skills. This is a temporary position offering an excellent opportunity to join a supportive team in Luton, Bedfordshire.

Qualifications

• Experience as a Service Advisor is essential.
• A strong background in customer service is important.
• Organisational skills and communication are crucial.

Responsibilities

• Greet customers and act as the main point of contact.
• Book vehicles in for service and repair work.
• Liaise with technicians and update customers on progress.

Skills

Customer service skills

Communication skills

Organisational skills

Tools

CRM systems (Pinnacle, Kerridge, CDK)

Job description

Position Overview

Permanent Position

We are looking for a Service Advisor to join our busy dealership on a temporary basis. As a Service Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The ideal Service Advisor will be confident, customer-focused, and able to communicate clearly both face‑to‑face and over the phone. Previous experience as a Service Advisor in the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role.

Responsibilities

• Greeting customers and acting as the main point of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork.
• Ensuring the highest level of customer satisfaction at all times.

Requirements

• Experience as a Service Advisor (essential).
• Experience using CRM systems such as Pinnacle, Kerridge or CDK.
• Strong organisational and communication skills.
• Ability to deliver excellent customer service in a fast‑paced environment.
• A positive attitude and team‑player mentality.

This is a fantastic opportunity for a motivated Service Advisor to join a supportive dealership team on a temporary basis. If you are an enthusiastic Service Advisor looking for your next role, we’d love to hear from you. Apply today to become our next Service Advisor.

Job Details

Location: Luton, Bedfordshire
Sector: Automotive & Aerospace
Contract: Permanent
Hours: Full Time
Posted: N/A
Closes: Jan 17th 2026