Service Advisor

Kemp Recruitment Ltd; England; On-site; GBP 30,000; Full time

Job summary

A well-established automotive company in Reading is seeking an experienced Service Advisor. In this role, you will be the first point of contact for customers entering the dealership, handling vehicle bookings and explaining repair processes. Strong customer service skills and automotive experience are essential for ensuring customer satisfaction. This is a full-time position with a salary of £30,000 per year.

Qualifications

• Proven automotive experience is essential.
• Strong customer service skills are required.
• Excellent telephone manner is crucial.

Responsibilities

• Act as the first contact for customers at the dealership.
• Explain the repair process and manage bookings.
• Sell products and services while ensuring customer satisfaction.

Skills

Customer service skills

Excellent telephone manner

Automotive experience

Job description

Service Advisor

Job Title: Service Advisor

Location: Reading

Hours: 8am to 4:30pm - Monday to Friday

Salary: £30,000 per year

Our client is looking for an experienced Service Advisor in the Reading area.

The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well established company. Your duties will be supporting the service departments administration / reception and always ensuring complete customer satisfaction.

Service Advisor Job Role

You will be the first contact for the customer as they enter the dealerships.

Explain the repair process and then book the customers vehicles in.

You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.

To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.

Automotive experience is essential for this Service Advisor role.

Contact

If you are an Automotive Service Advisor and interested please contact Jamie at Kemp Recruitment Ltd on (phone number removed) or submit an up to date CV through this advert. INDJH