Service Advisor

KPI People; Corby; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading automotive company in Corby is seeking a Service Advisor to join their successful Aftersales team. The role involves customer interactions, managing service workflows, and ensuring high levels of customer service while maintaining accurate paperwork. A competitive basic salary and OTE are offered.

Benefits

Attractive Benefits Package

Qualifications

• 3 years stable face to face Customer Service experience.
• Full UK Driving Licence.

Responsibilities

• Meet and greet customers and explain vehicle work.
• Manage invoicing and payments.
• Provide updates and maintain paperwork.

Skills

Customer Service

Communication

Sales

Job description

Service Advisor – Corby -
Basic Salary -Up to £26,000 –
OTE - £32,000 –
Monday to Friday 8am – 6pm -
Saturday (1 in 2) 8am – 12pm -

Our client, a busy Franchised Car Dealership in Corby has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:
3 years stable face to face Customer Service experience
Full UK Driving Licence

Desirable Requirements:
Motor Trade experience

Remuneration & Benefits

Basic Salary of up to £26,000
On Target Earnings £32,000
Privately Owned Dealer Group
Attractive Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday (1 in 2) 8am – 12pm (paid as overtime)

Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor

Operations Director & Principal Consultant - Midlands & North