Service Advisor

Perfect Placement; Cirencester; On-site; GBP 25,000; Full time

Job summary

A car dealership service provider in the Cirencester area is seeking a Service Advisor to join their busy Service Department. The ideal candidate will have experience, strong customer service skills, and the ability to upsell services effectively. The role offers a salary up to £25,000 with an OTE of approximately £32,000 annually, along with other benefits including training and holiday allowances.

Benefits

Monthly incentivised bonus

Company pension scheme

23 days holiday plus bank holidays

Qualifications

• Experience as a Service Advisor is essential.
• Strong communication skills to interact with customers effectively.
• Ability to upsell services and plans.

Responsibilities

• Communicate professionally with customers regarding service and repairs.
• Produce job cards using in-house systems.
• Update records and prepare invoices.

Skills

Customer focused

Excellent communicator

Ability to upsell

Familiarity with motor dealership software

Job description

Overview

Service Advisor – Cirencester area. Starting salary up to £25,000 per annum, pending experience. Monthly incentivised bonus scheme providing a £32,000 annual on-target earnings. 23 days holiday plus the 8 bank holidays with holiday allowance increasing over length of service. Full manufacturer authorised training. Company pension scheme.

About the Role

We are advertising on behalf of an automotive car dealership who are recruiting for a Service Advisor to assist in their busy Service Department in the Cirencester area. Our motor trade client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Minimum Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer focused and an excellent communicator
• Familiarity with using motor dealership database software

Key Responsibilities

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce job cards on in-house computer systems
• Update customers and vehicle records
• Prepare and complete invoices
• Advise customer on estimated costs of repairs and timescales of work due to be completed
• Other ad-hoc duties as the role requires

Remuneration & Benefits

Salary up to £25,000 with OTE circa £32,000.

How to Apply

To apply for this Service Advisor position, please forward your CV to Sarena Abbott quoting the job reference number or call our office for a chat about this position.