Service Advisor

Perfect Placement; Castleford; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor to support the Service Department in Castleford. The role requires experience in service advising, with an emphasis on customer communication and upselling. The position offers a basic salary starting from £28,111 with OTE of approximately £32,000, alongside other benefits such as 33 days annual leave and discounts on services.

Benefits

33 days annual leave

Performance bonuses

Discount on services, bodyshop, and parts

Qualifications

• Experience within a Service Advisor role is essential.
• Ability to upsell on service work and service plans.
• Excellent customer focus and communication skills.

Responsibilities

• Communicate professionally with customers about vehicle service and repairs.
• Produce Job Cards on in-house computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on estimated costs and timescales.

Skills

Customer Focused

Excellent Communication

Upselling Skills

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive main dealer franchise who are recruiting for a Service Advisor to assist in their busy Service Department in the Castleford area.

Benefits

• A Basic Salary from £28,111.20 upwards, with bonus payments based on performance.
• 33 days annual leave + Bank Holidays
• Discount on service, bodyshop and parts

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,111 with OTE of circa £32,000.

To apply for this Service Advisor position, please forward your CV to Rose Bourke, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd - See our website for details