Server/Waiter/Waitress

Tattu Restaurants; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A modern restaurant brand in Manchester is seeking passionate team members to provide exceptional customer service. The role involves creating unique guest experiences, managing busy sections, and supporting a positive team environment. Opportunities for personal development and rewards for commitment are offered, alongside benefits like staff discounts and wellness initiatives.

Benefits

Health & Happiness sessions

Cycle to work scheme

Bespoke staff food menu

Mental health first aiders

EAP scheme

50% off food and drink

Annual celebration

Qualifications

• Experience in hospitality and customer service.
• Desire to learn and progress in your career.

Responsibilities

• Deliver unique experiences to guests.
• Support team to create a positive work environment.
• Respond to customer needs effectively.
• Manage sections of guests during peak times.

Skills

Passion for customer service

Personable skills

Ability to manage high guest volume

Attention to detail

Job description

Overview

Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style.

This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.

Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today’s modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

Permanently Unique awarded - Time Best Places to Work 2024 & 2025!

Make sure you are following our LinkedIn page - Permanently Unique Group.

The Role

• Demonstrate your passion for customer service to deliver a unique and special experience to guests
• Support your team to create a positive working environment and to be the best team that we can be
• Use your personable skills to respond to different situations and different customer requirements
• Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail
• Demonstrate a desire to go further in your career and learn new skills
• All servers will begin their journey on a training rate tronc; once training has been successfully completed the tronc rate will be increased

Why us

• Health & Happiness: Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme

Progression

• Bespoke development journeys for all our team
• Development academies to support the progression and development of our team

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration