Serious Injury File Handler - Grade C

CRA Legal; Remote; GBP 33,000 - 42,000; Full time

Job summary

A leading legal practice in the UK seeks a Serious Injury File Handler to manage claimant cases in a supportive, fully remote environment. Ideal for junior Solicitors or experienced fee earners, this role offers structured career progression into higher-value Serious Injury claims, working within a team and receiving ongoing technical support. Responsibilities include managing client relationships and progressing cases efficiently. Competitive salary between £33,280 and £41,600 with a commitment to quality client care.

Benefits

Fully remote working

Clear progression pathway

Supportive supervision

Qualifications

• Strong commitment to client care and quality work.
• Confident communicator with developing negotiation skills.
• Well-organised, detail-focused, and deadline-driven.

Responsibilities

• Managing a caseload of claimant Serious Injury files.
• Delivering empathetic, high-quality client care.
• Maintaining regular communication with clients.
• Instructing and liaising with specialists.
• Drafting statements and schedules of loss.
• Progressing cases towards fair and timely settlement.

Skills

Client care

Communication

Negotiation

Detail-focused

Organizational skills

Education

Qualified Solicitor or Fellow of CILEX

Tools

Case management systems

Word

Excel

Job description

Role: Serious Injury File Handler - Grade C

Location: Manchester / Fully Remote (UK)

Salary: £33,280 - £41,600

Contract: Full‑time | Permanent

Start (or accelerate) your Serious Injury career - with real support and progression

CRA Consulting is working in partnership with a nationally recognised Personal Injury practice that is actively investing in the growth of its Serious Injury team.

This role is ideal for a junior Solicitor, CILEX Lawyer, or experienced PI fee earner who wants to build a long‑term career in Serious Injury litigation, working on quality claimant matters, within a structured, supportive environment - and with the flexibility of fully remote working.

The Opportunity

You’ll manage a portfolio of claimant Serious Injury claims, primarily RTA‑based, with values typically up to £50,000.

Crucially, this role is designed as a stepping stone into higher‑value Serious Injury work. You’ll receive close supervision, technical guidance, and structured development, with a clear pathway into Grade B and more complex claims as your experience grows.

This is a genuine entry point into Serious Injury - not a dead‑end role.

What you’ll be doing

• Managing a caseload of claimant Serious Injury files (up to £50k)
• Delivering empathetic, high‑quality client care to individuals following life‑changing events
• Maintaining regular communication and building trusted client relationships
• Instructing and liaising with medical experts, case managers, care experts, counsel, and other specialists
• Analysing liability, causation, and quantum
• Drafting statements, pleadings, and schedules of loss
• Securing early interim payments and appropriate rehabilitation packages
• Progressing cases efficiently towards fair and timely settlement
• Working within a task‑based case management system
• Managing KPIs and performance objectives with regular supervision and feedback
• Supporting wider team initiatives, profile‑raising, and departmental development

What they’re looking for

• Qualified Solicitor or Fellow of CILEX, or equivalent experience at Grade C level
• Strong commitment to client care and quality work
• Confident communicator with developing negotiation skills
• Well‑organised, detail‑focused, and deadline‑driven
• Comfortable working within a structured, target‑led environment
• Confident using case management systems, Word, and Excel

Desirable (but not essential)

• Previous exposure to Personal Injury or Serious Injury claims
• Clear ambition to progress within Serious Injury litigation
• Team‑focused, proactive, and resilient approach
• Interest in developing your professional profile within PI

Salary & Benefits - Why this role stands out

• £33,280 - £41,600 basic salary
• Fully remote working (UK‑based)
• Genuine entry‑level access to Serious Injury litigation
• Clear, structured progression into Grade B and higher‑value claims
• Supportive supervision and ongoing technical development
• Long‑term career opportunities within a specialist Serious Injury environment

Interested?

If you’re looking to build or accelerate a career in Serious Injury law with flexibility, support, and a clear progression pathway, I’d be delighted to have a confidential conversation.

Rob Addy

CRA Consulting

07378 123456

[e-mail]

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