Senior Waiter: Lead Guest Experience & Service Excellence

Bellanger Team; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known hospitality group in Greater London is seeking a Senior Waiter to enhance the dining experience at Bellanger. This role involves collaborating with various departments, ensuring customer loyalty through personalized service, and being a key player in restaurant operations. Ideal candidates will have strong customer service skills and a detail-oriented mindset. This position offers various benefits, including discounts and support for families.

Benefits

Generous discount on food and drinks

Team-led incentive program

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Training and masterclasses

Qualifications

• Ability to provide attentive, personalized service.
• Strong communication skills to address guest needs.
• Experience in restaurant operations is beneficial.

Responsibilities

• Instrumental in restaurant operations from breakfast to dinner.
• Capture and shape guests’ needs with knowledgeable responses.
• Foster customer loyalty with attentive service.

Skills

Customer service

Attention to detail

Team collaboration

Job description

A well-known hospitality group in Greater London is seeking a Senior Waiter to enhance the dining experience at Bellanger. This role involves collaborating with various departments, ensuring customer loyalty through personalized service, and being a key player in restaurant operations. Ideal candidates will have strong customer service skills and a detail-oriented mindset. This position offers various benefits, including discounts and support for families.