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Senior Waiter: Lead Guest Experience & Service Excellence

Bellanger Team

Greater London

On-site

GBP 25,000 - 30,000

Full time

Today
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Job summary

A well-known hospitality group in Greater London is seeking a Senior Waiter to enhance the dining experience at Bellanger. This role involves collaborating with various departments, ensuring customer loyalty through personalized service, and being a key player in restaurant operations. Ideal candidates will have strong customer service skills and a detail-oriented mindset. This position offers various benefits, including discounts and support for families.

Benefits

Generous discount on food and drinks
Team-led incentive program
Enhanced maternity and paternity leave
Access to mental health counselling
Advance access to earned wages
Training and masterclasses

Qualifications

  • Ability to provide attentive, personalized service.
  • Strong communication skills to address guest needs.
  • Experience in restaurant operations is beneficial.

Responsibilities

  • Instrumental in restaurant operations from breakfast to dinner.
  • Capture and shape guests’ needs with knowledgeable responses.
  • Foster customer loyalty with attentive service.

Skills

Customer service
Attention to detail
Team collaboration
Job description
A well-known hospitality group in Greater London is seeking a Senior Waiter to enhance the dining experience at Bellanger. This role involves collaborating with various departments, ensuring customer loyalty through personalized service, and being a key player in restaurant operations. Ideal candidates will have strong customer service skills and a detail-oriented mindset. This position offers various benefits, including discounts and support for families.
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