Senior Visitor Experience Lead: Events & Partnerships

National Trust; Maidenhead; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading conservation organization is seeking a Senior Visitor Experience Officer at Cliveden. The role involves driving visitor numbers, managing partnerships, and organizing seasonal events. Candidates should demonstrate strong leadership and the ability to engage diverse audiences. The position offers various benefits such as a substantial pension scheme, flexible working, and generous holiday allowance. If you're a proactive individual with a passion for enhancing visitor experience, we want to hear from you.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym memberships discounts

Flexible working

Employee assistance programme

Free parking at most Trust places

Qualifications

• Knowledge of audience engagement and inclusive programming.
• Strong leadership and team co-ordination skills.
• Ability to respond to operational challenges.
• Experience in budget monitoring and performance tracking.
• Understanding of health and safety compliance.

Responsibilities

• Organising seasonal activities and events.
• Growing partnerships and designing activities.
• Leading and inspiring the volunteer teams.
• Ensuring visitor operations are compliant and well-presented.

Skills

Audience engagement

Leadership skills

Operational agility

Budget management

Health and safety knowledge

Job description

A leading conservation organization is seeking a Senior Visitor Experience Officer at Cliveden. The role involves driving visitor numbers, managing partnerships, and organizing seasonal events. Candidates should demonstrate strong leadership and the ability to engage diverse audiences. The position offers various benefits such as a substantial pension scheme, flexible working, and generous holiday allowance. If you're a proactive individual with a passion for enhancing visitor experience, we want to hear from you.