Senior VDI Virtual Desktop Infrastructure Engineer

Reed; Twickenham; On-site; GBP 60,000 - 64,000; Full time

Job summary

A leading housing service provider in the UK seeks a Senior VDI Engineer. This role involves being the technical lead for Citrix operations and managing the existing infrastructure for over 2400 users. Ideal candidates will possess extensive experience with Citrix technologies and strong troubleshooting skills. The position offers a hybrid working model with competitive compensation between £60,000 and £64,000.

Qualifications

• Strong experience with the Citrix technology stack.
• Engineering background in Citrix and VDI roles.
• Ability to manage and continuously improve Citrix environment.

Responsibilities

• Administer the day-to-day operations of the Citrix infrastructure.
• Collaborate with other technical leads to support VDI initiatives.
• Manage the VDI Work Plan and Continuous Service Improvement Plan.

Skills

Citrix expertise

Troubleshooting skills

Collaboration

Tools

Citrix DaaS

VMware

XenServer

Job description

Senior VDI (Virtual Desktop Infrastructure) Engineer - Full-time, Permanent Position (37.5 hours)

£60,000- £64,000

Based: Farringdon, London - the post holder will also be required to attend weekly team meetings on a Tuesday at our Twickenham office

This is a hybrid working role, requiring regular office attendance.

About Us

My client is one of the UK’s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

This role

The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan.

My client has circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. They also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. They currently operate their technology services across 3 main AD domains. There is a project in‑flight to migrate required applications, data, systems and hardware assets to the AD domain.

What you’ll need to succeed

• An experienced enterprise Citrix SME and engineer, comfortable being the highest point of escalation for Citrix issues in a high uptime and change controlled environment.
• This is an operational role which will primarily focus on managing, maintaining, supporting and continuously improving the existing Citrix environment. The role will be the technical lead on VDI projects. There will be little scope for project work outside of this.
• We are looking for engineering level background in Citrix and VDI roles
• Candidates must demonstrate strong experience with our Citrix technology stack comprising a new Citrix DaaS with two legacy CVAD environments, VMware‑based on‑prem hosting transitioning to XenServer, ShareFile, and dedicated storage infrastructure built on PureStorage arrays. They should be self‑sufficient and resourceful, possessing troubleshooting abilities that cover server, virtualisation, storage, and networking technologies that support Citrix/VDI for comprehensive problem resolution.
• There are colleagues in the team responsible for other areas of the infrastructure, therefore the candidate must be able to collaborate well with other SMEs

Key Dates

First‑round MS Teams interviews: will be scheduled for 01 December 2025. Second‑round MS Teams interviews: planned from 03 December 2025.

The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.