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Senior User Researcher — Hybrid (Govt & Digital)

Capgemini

Manchester

Hybrid

GBP 45,000 - 60,000

Full time

Yesterday
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Job summary

A leading technology consultant in Manchester is seeking a User Researcher to develop user research strategies for public sector clients. You will collaborate within multidisciplinary teams to enhance digital services by transforming user insights into actionable recommendations. The ideal candidate must possess a user research-related degree and extensive experience in user-centred design. The position offers a hybrid working model with expectations for in-office work at least part-time.

Benefits

Flexible working hours
Training and development opportunities
Peer Recognition Portal

Qualifications

  • Extensive knowledge in human factors and user-centred design is required.
  • Experience in planning and executing research is essential.
  • Ability to mentor junior researchers is a plus.

Responsibilities

  • You will devise and apply research strategies to inform service development.
  • Conduct user testing and analyze results.
  • Present findings to senior decision makers.

Skills

Human Factors and User Centred Design
Planning research and creating research plans
Usability testing
Interviewing users
Survey management and analysis
A/B testing
Mentoring other User Researchers

Education

User research related degree or equivalent experience
Job description
A leading technology consultant in Manchester is seeking a User Researcher to develop user research strategies for public sector clients. You will collaborate within multidisciplinary teams to enhance digital services by transforming user insights into actionable recommendations. The ideal candidate must possess a user research-related degree and extensive experience in user-centred design. The position offers a hybrid working model with expectations for in-office work at least part-time.
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