Senior User Researcher — Hybrid (Govt & Digital)

Capgemini; Manchester; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading technology consultant in Manchester is seeking a User Researcher to develop user research strategies for public sector clients. You will collaborate within multidisciplinary teams to enhance digital services by transforming user insights into actionable recommendations. The ideal candidate must possess a user research-related degree and extensive experience in user-centred design. The position offers a hybrid working model with expectations for in-office work at least part-time.

Benefits

Flexible working hours

Training and development opportunities

Peer Recognition Portal

Qualifications

• Extensive knowledge in human factors and user-centred design is required.
• Experience in planning and executing research is essential.
• Ability to mentor junior researchers is a plus.

Responsibilities

• You will devise and apply research strategies to inform service development.
• Conduct user testing and analyze results.
• Present findings to senior decision makers.

Skills

Human Factors and User Centred Design

Planning research and creating research plans

Usability testing

Interviewing users

Survey management and analysis

A/B testing

Mentoring other User Researchers

Education

User research related degree or equivalent experience

Job description

A leading technology consultant in Manchester is seeking a User Researcher to develop user research strategies for public sector clients. You will collaborate within multidisciplinary teams to enhance digital services by transforming user insights into actionable recommendations. The ideal candidate must possess a user research-related degree and extensive experience in user-centred design. The position offers a hybrid working model with expectations for in-office work at least part-time.