Senior User Researcher - Healthcare UX & Service Design

Kainos; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A forward-thinking technology company in Northern Ireland is seeking an experienced User Researcher (Consultant) to deliver insights that enhance user service experiences and to coach team members. The role advocates for user-centered design and requires expertise in qualitative and quantitative research methods, interaction design, and stakeholder management. Join a diverse team that values innovation and creativity in shaping impactful digital services.

Qualifications

• Expertise in leading and conducting research activities using various methods.
• Ability to manage and develop team members effectively.
• Strong communication skills across all levels of the organization.

Responsibilities

• Deliver actionable insights for service experiences focused on user needs.
• Advocate for needs-based design and coach others in design research.
• Create relevant research plans in collaboration with client teams.

Skills

Qualitative research methods

Quantitative research methods

Information architecture

Interaction design

Visual design principles

Stakeholder management

Coaching

Commercial awareness

Job description

A forward-thinking technology company in Northern Ireland is seeking an experienced User Researcher (Consultant) to deliver insights that enhance user service experiences and to coach team members. The role advocates for user-centered design and requires expertise in qualitative and quantitative research methods, interaction design, and stakeholder management. Join a diverse team that values innovation and creativity in shaping impactful digital services.