Senior User Researcher: Championing Inclusive Public Services (Remote)

NECSWS; Remote; GBP 46,000 - 65,000; Full time

Job summary

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. This role demands significant experience in delivering user research and collaboration with multidisciplinary teams on complex projects. You will champion user-centered design principles while managing a team and driving effective research outcomes. The position offers a competitive salary and the flexibility of remote or hybrid working, aimed at fostering an innovative and inclusive environment.

Benefits

Private Medical Cover

25 days paid holiday

Group Pension Plan

Free access to LinkedIn Learning

Personal learning budget

Annual team and company away-days

Qualifications

• Significant experience in delivering user research projects.
• Able to lead and facilitate user research activities on complex projects.
• Proficient in ethical inclusive research practices.

Responsibilities

• Lead multidisciplinary teams to deliver effective user research outcomes.
• Support and manage team members in user research activities.
• Champion user-centered design approach with clients.

Skills

Multidisciplinary teams

Inclusive research

User Research to GDS service standards

Qualitative analysis and synthesis

Facilitation

Service Design

Written communication

Recommendation & implementation

Stakeholder management

Managing complexity and ambiguity

Job description

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. This role demands significant experience in delivering user research and collaboration with multidisciplinary teams on complex projects. You will champion user-centered design principles while managing a team and driving effective research outcomes. The position offers a competitive salary and the flexibility of remote or hybrid working, aimed at fostering an innovative and inclusive environment.