Senior Third Party Claims Handler

Red Dot Search UK Limited; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A UK-based insurance firm is looking for a Senior Third Party Claims Handler to manage complex vehicle damage claims. Candidates should have at least 2 years of motor claims experience and strong investigative skills. The role offers a competitive salary of £28,000 to £35,000, flexible working, and support for industry qualifications. Additional benefits include a generous holiday package and performance bonuses.

Benefits

Enhanced holiday package

Birthday day off

Free on-site parking

Cycle to Work scheme

Performance bonus opportunities

Free on‑site parking

Cycle to Work scheme

Mental health support

Performance bonus opportunities

Qualifications

• Minimum 2 years of motor claims experience, ideally Third Party or Credit Hire.
• Proven experience with complex or high-value claims.
• Strong ability to manage workload with accuracy.

Responsibilities

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims.
• Leading on liability enquiries and making confident decisions.
• Handling high-value losses and contentious files.

Skills

Motor claims experience

Investigative skills

Communication skills

Attention to detail

Relationship-building skills

Education

CII Certificate (or willingness to complete)

GCSE English & Maths (C/4 or above)

Job description

Senior Third Party Claims Handler

Full-time | Permanent
Egerton, Bolton | £28,000 - £35,000 depending on experience
Monday‑Friday, 9am‑5pm | Flexible working available
Experience: 2+ years motor claims, preferably Third Party or Credit Hire. Location: Egerton, Bolton.

Responsibilities

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims
• Leading on liability enquiries and making confident, evidence‑based decisions
• Handling high‑value losses and more contentious files
• Liaising with solicitors, insurers and accident management companies
• Identifying, investigating, and escalating potential fraud
• Supporting team members with knowledge sharing and technical guidance
• Delivering a consistently high level of service to all parties

Qualifications

• Minimum 2 years motor claims experience (Third Party or Credit Hire essential)
• Proven experience handling complex or high‑value TPVD/TPPD files
• Strong investigative skills and excellent attention to detail
• Ability to manage a busy workload with accuracy
• Confident communication and relationship‑building skills
• CII Certificate (or willingness to complete it with full support)
• GCSE English & Maths (C/4 or above) or equivalent

Benefits

• Salary from £28k – £35k depending on experience
• Support with industry qualifications (including CII)
• Enhanced holiday package increasing with service
• Birthday day off and seasonal shopping half‑day
• Holiday sell scheme
• Contributory pension
• Free on‑site parking
• Casual dress code + free branded clothing
• Cycle to Work scheme
• Performance bonus opportunities
• Mental health and first aid support
• A positive, supportive working environment

Apply now to progress your insurance career with a business that backs your development.